IndieGoGo Campaign - The Rapide3D Owed LIST

[bolsoncerrado]

UPDATE TIMELINE
----------------------

UPDATE AS OF MARCH 29th, 2016:

We're still here! PEOPLE AFFECTED BY RAPIDE3D FAILURE TO DELIVER IS WELCOME TO FILE A COMPLAIN TO THE FTC.

Details/debate start on page 22 (http://www.print3dforum.com/showthread.php/629-IndieGoGo-Campaign-The-Rapide3D-Owed-LIST/page22).
DETAILED HOW TO HERE (http://www.print3dforum.com/showthread.php/629-IndieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=34399&viewfull=1#post34399).

------------------------------------------------------------------------------------------------------

UPDATE AS OF FEB 9th, 2016:

(http://www.print3dforum.com/showthread.php/707-Rapide-3D-to-sell-3D-Printers-again)Rapide3D not out of busines (http://www.print3dforum.com/showthread.php/707-Rapide-3D-to-sell-3D-Printers-again)s!? (http://www.print3dforum.com/showthread.php/707-Rapide-3D-to-sell-3D-Printers-again)

------------------------------------------------------------------------------------------------------
UPDATE AS OF DECEMBER 1st, 2015: EMAIL IGG AND RAPIDE3D ABOUT YOUR UNDELIVERED PERKS, AGAIN. YES, AGAIN.

In order to proceed further, as of TODAY december 1st 2015, please go and email BOTH IGG **AND** Rapide3D about your missing perks (no matter what your amount is) asking for them or refund, and record ANY reply (or lack of). Keep BOTH your emails and any incoming reply (if any). And save them. For later evidence.

------------------------------------------------------------------------------------------------------

UPDATE AS OF NOVEMBER 11th, 2015: RAPIDE3D CAMPAIGNS ON INDIEGOGO HAVE BEEN SHUT DOWN.

So, dead end now? What do YOU all in the list want to do now?

>> Please VOTE! (http://www.print3dforum.com/showthread.php/651-Rapide3D-Owed-List-NEXT-STEP-Poll-Your-Action-is-REQUIRED-Please-Vote%21)

------------------------------------------------------------------------------------------------------

UPDATE AS OF NOVEMBER 3RD 2015: YOU'RE ENTITLED TO A REFUND BASED ON INDIEGOGO's LATEST REVISION OF TOS (http://√https://www.indiegogo.com/about/terms) OF THEIR SITE.

No matter how old your perk is, if Rapide3D is not refunding you, you're still eligible. No excuses. If you paid, you're entitled to a refund. Period.



...
Disputes between Campaign Owners and Contributors

Campaign Owners are legally bound to perform on any promise and/or commitment to Contributors (including delivering any Perks).. If a Campaign Owner is unable to perform on any promise and/or commitment to Contributors, the Campaign Owner will work with the Contributors to reach a mutually satisfactory resolution, which may include the issuance of a refund of Contributions by the Campaign Owner.. In the event of any dispute, such as a Campaign Owner's alleged failure to comply with the Terms or alleged failure in fulfillment of a Perk, we may provide the Campaign Owner's contact information to the Contributor so that the two parties may resolve their dispute.
...

...
Campaign Owners

Campaign Owners are legally bound to perform on any promise and/or commitment to Contributors (including delivering any Perks). Campaign Owners will respond promptly and truthfully to all questions posed to them by Indiegogo or any Contributor. If any Campaign Owner is unable to fulfill any of its commitments to Contributors (including delivering any Perks), the Campaign Owner will work with the Contributors to reach a mutually satisfactory resolution, which may include refunding their Contributions.
....


...
InDemand


Indiegogo may remove a Campaign from InDemand if Perks have not been fulfilled within three (3) months after the estimated delivery date, or if the fulfillment of Perks is delayed indefinitely.



------------------------------------------------------------------------------------------------------


Rapide3D failed to fulfill all orders for RapideOne campaign (http://www.print3dforum.com/showthread.php/2-Rapide-Lite-Affordable-High-Resolution-3D-Printer-IndieGoGo-Campaign!) on IndieGoGo. Users were offered exchange to acquire new Rapide3D Rapide Lite 200 (https://www.indiegogo.com/projects/rapide-lite-affordable-high-resolution-3d-printer/x/8784579#/story) and Rapide Lite 200XL (https://www.indiegogo.com/projects/rapide-lite-200xl-400mm-desktop-plus-3d-printer/x/8784579#/story) Campaigns on IndieGoGo, which also have failed to deliver in full.

This is an attempt to register all perks not delivered by Rapide3D managing staff to its supporters.

So are you owed perks, parts, printers or anything by Rapide3D during its IndieGoGo RAPIDE LITE/ONE Campaigns?

Post here your amounts owerd (total) and perks, full name and location so in the event we move to a next step (legal action?) we can coordinate better.

Eg.

- John Doe, from Nebraska, USA: Owed 1 Fully upgraded Rapide Lite 200XL + 1 Nozzle Me perk + 1 Materialize Me PRO Perk for a total of : $2,995

To find out which Perks you're still owed you can recall all your Contributions by signing in into your IndieGoGO account and surfing to MY CONTRIBUTIONS menu on the top right menu on your screen.

If you paid for any bonus shipping or any fees IN ADDITION to Indiegogo perks feel free to add them too, but ONLY stuff you can later prove in a Court room if we reach the limit of having to face a trial, ie. DO NOT LIE!



OFFICIAL LISTS STARTS HERE:




Brandon
Graeth (http://www.print3dforum.com/member.php/56-Graeth)
California, USA
RL350+slider
$2,200


Timothy Sherratt
tasherratt (http://www.print3dforum.com/member.php/724-tasherratt)
UK
RL200XL + X Wing + V3 Extruder + Nozzle Me kit
$1,456


Ozgun Can OZGUNES
Fixx (http://www.print3dforum.com/member.php/69-Fixx)
Ankara - TURKEY
1 x Materialize Me Pro perk
$100


Jay Daniel
Jay D (http://www.print3dforum.com/member.php/143-Jay-D)
Texas, USA
Detailed account (http://www.print3dforum.com/showthread.php/629-IngieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=21443&viewfull=1#post21443)
$9,661


Don Miller
milstream (http://www.print3dforum.com/member.php/99-milstream)
Pennsylvania, USA
1 Materialize Me PRO Perk +1 Stick Me Perk +1 Dual Extruder Perk +1 LCD Upgrade
$422


Markus Beth
Nargal (http://www.print3dforum.com/member.php/403-Nargal)
Germany
RL200XL + X Wing + V3 Extruder
$1,427


Rob Vreeland
rob186 (http://www.print3dforum.com/member.php/475-rob186)
San Jose, CA, USA
Detailed account (http://www.print3dforum.com/showthread.php/629-IngieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=21455&viewfull=1#post21455)
$2,004


Mike Wood
warx (http://www.print3dforum.com/member.php/454-warx)
California, USA
$100 - Materialize Me (requested to divert to 10mm upgrade parts)
$100


Joao Martins
Joao (http://www.print3dforum.com/member.php/276-Joao)
UK
Detailed account (http://www.print3dforum.com/showthread.php/629-IngieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=21457&viewfull=1#post21457)
$1,972


Ken Polischuk
Skinny Kid (http://www.print3dforum.com/member.php/57-Skinny-Kid)
Massachusetts, USA
Detailed account (http://www.print3dforum.com/showthread.php/629-IngieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=21458&viewfull=1#post21458)
$988


Jack Durnin
durninj (http://www.print3dforum.com/member.php/727-durninj)
South Carolina, USA
1 x RL200XL SuperEarly
$999


Nicolai Daheim
wormsman (http://www.print3dforum.com/member.php/301-wormsman)
Germany
Rapide Lite 200 XL with Slider and Extruder V3 (Rest I could get back Form PayPal)
$488


Reuben Abrahams
Ziwi (http://www.print3dforum.com/member.php/528-Ziwi)
New Zealand
RL350 + Materialize Me + Cradle Me
$1,564


Sky King
skyking (http://www.print3dforum.com/member.php/220-skyking)
California, USA
1 x RL200XL SuperEarly
$999


Phil Barker
Flipster (http://www.print3dforum.com/member.php/584-Flipster)
UK
Detailed account (http://www.print3dforum.com/showthread.php/629-IngieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=21485&viewfull=1#post21485)
$3,164


Boris Gonopolsky
Borisgon (http://www.print3dforum.com/member.php/414-Borisgon)
New York, USA
RL200XL + XWing + V3 Extruder + Nozzle Me
$1,456


Michael Santoro
Solice (http://www.print3dforum.com/member.php/729-Solice)
New York, USA
RL200XL + XWing + Dual Extruder
$1,656


Ricardo de la Fuente
Richymx (http://www.print3dforum.com/member.php/730-Richymx)
Mexico
RL200XL + XWing + V3 Extruder
$1,427


Justin Keller
Justin Keller (http://www.print3dforum.com/member.php/278-Justin-Keller)
Honolulu
Materialize Me
$25


Ghislain Cloutier
Mileu (http://www.print3dforum.com/member.php/731-Mileu)
Belgium
RL200XL + XWing + V3 Extruder
$1,748


Bob Titchmarsh
BobenhamHotspur (http://www.print3dforum.com/member.php/7-BobenhamHotspur)
UK
Nozzle/Materialise/Stick/Dual Extruder/LCD
$460


Ray Massie
mondo (http://www.print3dforum.com/member.php/126-mondo)
Australia
Rapide Lite 200 LCD Upgrade
$88


Brian K
haxed (http://www.print3dforum.com/member.php/733-haxed)
Pennsylvania, USA
Fully Assembled Rapide One (early bird)
$1,499


Ryan Willems
Maindog (http://www.print3dforum.com/member.php/85-Maindog)
Australia
Stick Me ($59) and Nozzle Me ($19)
$78


Vincèn PUJOL
vincen (http://www.print3dforum.com/member.php/735-vincen)
Grenoble, France
Rapid One with PayPlan: $499 payed on Indiegog + 2 x $499 on Paypal, plus $551 to upgrade to 200XL with filaments extra
$2,048


Chris Gaeden
Cgaeden (http://www.print3dforum.com/member.php/268-Cgaeden)
California, USA
Materialize Me Pro + Nozzle Me
$119


H. Scholten
Henk (http://www.print3dforum.com/member.php/59-Henk)
The Netherlands
- Rapide Lite 200 Dual Extruder, $ 175,-
- Nozzle Me, $ 19,-
$194


Lukas Bures
GoffyOne (http://www.print3dforum.com/member.php/127-GoffyOne)
Sweden
X Wing Upgrade - $499
Optic Upgrade - $199 (- $59)
V3 Extruder - $129
$827


Sebastian Köster
scottyblue77 (http://www.print3dforum.com/member.php/218-scottyblue77)
Germany
Detailed account (http://www.print3dforum.com/showthread.php/629-IndieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=21641&viewfull=1#post21641)
$1,244


Leonard Harris
lharris (http://www.print3dforum.com/member.php/736-lharris)
Canada
RL200XL + XWing + V3 Extruder
$1,427


Declined
Bloodmary (http://www.print3dforum.com/member.php/738-Bloodmary)
Declined
RL200XL
$999


Declined
StridAst (http://www.print3dforum.com/member.php/366-StridAst)
Declined
Dual Extruder + Nozzle Me + Cradle Me
$399


Yannick G.
Widestorm (http://www.print3dforum.com/member.php/740-Widestorm)
Switzerland
RL200XL, V3 Extruder, Nozzle Me, Cradle Me
$1,206


Declined
Raidy (http://www.print3dforum.com/member.php/267-Raidy)
California, USA
Materialize Me Pro, Nozzle Me
$119


Declined
synthius (http://www.print3dforum.com/member.php/113-synthius)
Chicago,IL
Nozzle Me and V3 Extruder Never delivered.
$160


Bret L.
Pathog3nic (http://www.print3dforum.com/member.php/746-Pathog3nic)
California, USA
RapidOne Payment Plan ($499 + $499 + $599), + $300 Standard Shipping
$1,897


Armin S.
Aemsn (http://www.print3dforum.com/member.php/750-Aemsn)
Germany
200XL (999$), nozzle me ($29), v3 and xwing (129$ + 299$).
$1,456


Erick U.

emubird (http://www.print3dforum.com/member.php/753-emubird)
California, USA
rapide-one: $499+$499+$499
rapide-one cartridge: $100 + $100
crating and shipping: $362
$2,059


J Steele
neotrix1983 (http://www.print3dforum.com/member.php/756-neotrix1983)
UK
RL 350 all upgrades
$3,999


Troy Weets
tweets (http://www.print3dforum.com/member.php/763-tweets)
St. Paul, MN USA
$29 Nozzle Me, $49 Cradle Me, $129 Q Extruder V3, $299 X-Wing, $999 Rapide Lite 200XL Super Early
$1,505


Greg Messemer
gearmesh (http://www.print3dforum.com/member.php/409-gearmesh)
Laguna Hills, USA
Super Early Bird $999- 200XL 3/8/15, ordered
Y Nozzle Me $29 on 03/30/15, ordered
V3 Extruder $229 on 03/30/15, ordered
Y X-wing Slider $299 on 04/08/15, ordered
$1,556


Alex Tutusaus
bolsoncerrado (http://www.print3dforum.com/member.php/1-bolsoncerrado)
Spain
RL200XL + XWing + V3 Extruder
RL350 or refund
$1,427
$1,186




SUBTOTAL: $59,808
(last updated: 11/09/15 20:59GMT+1)



CONTINUED AFTER IGG CAMPAIGNS SHUTDOWN:





Liu Jian China
ldty1927 (http://www.print3dforum.com/member.php/767-ldty1927)
China
Super Early Bird 500 (Kit)
$2,999


Cristian Marzoli
Cristian (http://www.print3dforum.com/member.php/728-Cristian)
Italy
Super Early Bird 200XL
$999


James Chavez
jch4v3z (http://www.print3dforum.com/member.php/565-jch4v3z)
Cali, Colombia
1 Super Early Bird - 200XL + 1 Nozzle Me + 1 200XL - Q Extruder V3 Upgrade + 1 200XL - X Wing Slider Upgrade
$1,456


William Anderson
mr-mechanical (http://www.print3dforum.com/member.php/776-mr-mechanical)
Fredericksburg VA, USA
Rapid Lite 200XL Printer $ 999.00
200XL - Q Extruder V3 Upgrade $ 129.00
200XL - X Wing Slider Upgrade $ 299.00
$1,427


Mike Weis
Mike Weis (http://www.print3dforum.com/member.php/766-Mike-Weis)
Pittsburgh PA, USA
$1,749USD Rapide One - Designer Pack 1
$350USD Shipping/Crating per email convo with "Ethan Hunt" (yes I still have this as well as the PayPal receipt)
$2,099


Peter Dehlsen
Lapidary Artist (http://www.print3dforum.com/member.php/346-Lapidary-Artist)
Australia
Detailed Account (http://www.print3dforum.com/showthread.php/629-IndieGoGo-Campaign-The-Rapide3D-Owed-LIST?p=24795&viewfull=1#post24795)
$544


Sem Brys
Mantichore (http://www.print3dforum.com/member.php/791-Mantichore)
Halle, Belgium
Super Early Bird - 200XL + 200XL - Q Extruder V3 Upgrade + 200XL - X Wing Slider Upgrade
$1,427


Emre GUNERKEN
EmoGun (http://www.print3dforum.com/member.php/319-EmoGun)
Offenbach, Germany
Super Early Bird 350 (Kit) 999$
Lite 350 ARM + 3.5 LCD Upgrade 699$
Extrude Me 75$
Extrude Me 75$
Cradle Me 39$
Shipping 600$
$2,487










SUBTOTAL 2: $13,438
TOTAL OWED TO DATE: $73,246
(last updated: 12/07/15 12:24GMT+1)



PRINT3Dforum.com administration alerts: no warranties, promises and/or representations of any kind, expressed or implied, are given as to the nature, standard, accuracy or otherwise of the information provided on this thread nor to the suitability or otherwise of the information to your particular circumstances. We will not be liable for any loss or damage of whatever nature (direct, indirect, consequential, or other) whether arising under contract, tort or otherwise, which may arise as a result of your use of (or inability to use) this thread, or from your use of (or failure to use) the information on the thread. The content of this thread may not represent our point of view, and we cannot and will not take responsibility for the information or content thereon. We cannot and do not take responsibility for the collection or use of personal data from any third party site. In addition, we will not accept responsibility for the accuracy of third party advertisements.

[Graeth]

Brandon - California, USA: RL350+slider: $2200

[tasherratt]

Timothy Sherratt - UK - RL200XL + X Wing + V3 Extruder + Nozzle Me kit: $1456

[Jay D]

Jay, Texas USA; $ 9,661.00 as detailed

January 14, 2014 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One - Designer Pack 1 $1,749
January 16, 2014 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One Cartridge x 5 $100
September 29, 2014 Rapide Lite, Affordable High Resolution 3D Printer Super Early Bird - 500 $2,999
December 8, 2014 Rapide Lite, Affordable High Resolution 3D Printer Rapide Lite 200 Dual Extruder $175
December 8, 2014 Rapide Lite, Affordable High Resolution 3D Printer Rapide Lite 200 Dual Extruder $175
December 29, 2014 Rapide Lite, Affordable High Resolution 3D Printer Rapide Lite 200 LCD Upgrade $88

March 2, 2015 Rapide Lite 200XL - 400mm Desktop Plus 3D Printer Super Early Bird - 200XL $999
March 28, 2015 Rapide Lite, Affordable High Resolution 3D Printer Lite 200 Optic Bearing Upgrade $199
April 23, 2015 200XL - Q Extruder V3 Upgrade $129.00
April 23, 2015 200XL - X Wing Slider Upgrade $299.00
May, 2015 additional freight payment 7.0 $1500.00
June, 2015 3.4 Q Extruder Vrs 3 250.00
June, 2015 5.2 ARM Board & 3.5" touch LCD 699.00

[Fixx]

Ozgun Can OZGUNES, Ankara - TURKEY, 1xMaterialize Me Pro perk, $100

[bolsoncerrado]

Jay, Texas USA; $ 9,661.00 as detailed

January 14, 2014 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One - Designer Pack 1 $1,749
January 16, 2014 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One Cartridge x 5 $100
September 29, 2014 Rapide Lite, Affordable High Resolution 3D Printer Super Early Bird - 500 $2,999
December 8, 2014 Rapide Lite, Affordable High Resolution 3D Printer Rapide Lite 200 Dual Extruder $175
December 8, 2014 Rapide Lite, Affordable High Resolution 3D Printer Rapide Lite 200 Dual Extruder $175
December 29, 2014 Rapide Lite, Affordable High Resolution 3D Printer Rapide Lite 200 LCD Upgrade $88

March 2, 2015 Rapide Lite 200XL - 400mm Desktop Plus 3D Printer Super Early Bird - 200XL $999
March 28, 2015 Rapide Lite, Affordable High Resolution 3D Printer Lite 200 Optic Bearing Upgrade $199
April 23, 2015 200XL - Q Extruder V3 Upgrade $129.00
April 23, 2015 200XL - X Wing Slider Upgrade $299.00
May, 2015 additional freight payment 7.0 $1500.00
June, 2015 3.4 Q Extruder Vrs 3 250.00
June, 2015 5.2 ARM Board & 3.5" touch LCD 699.00


Jay D, out of the $9,661 you have recieved NOTHING!?!??!

[Jay D]

I got the 200 Lite I ordered, but was waiting on the Rapide One to ship with the 500 and other components, as it was a skid of materials. Nothing since he stopped production on the Rapide One

[milstream]

Don Miller, Pennsylvania, USA: Owed 1 Materialize Me PRO Perk +1 Stick Me Perk +1 Dual Extruder Perk +1 LCD Upgrade Perk for a total of : $422

[bolsoncerrado]

WHats your name if you dont mind please

[Nargal]

Markus Beth
Germany
RL200XL + X Wing + V3 Extruder

$1427

[rob186]

Super Early Bird - 200XL - $999
Cradle Me - $49
200XL - Q Extruder V3 Upgrade - $129
200XL - X Wing Slider Upgrade - $299
Nozzle Me - $29
Fully assembled upgrade - $499

Rob Vreeland - San Jose, CA - Total = $2004

[warx]

Pretty minor compared to other folks:

Mike Wood, California, $100 - Materialize Me (requested to divert to 10mm upgrade parts)

[Skinny Kid]

Name: Ken Polischuk from Massachusetts

200 LCD Upgrade $88 12/30/14
200 Dual Extruder $175 12/8/14
Rapide 200XL Upgrade $400 12/6/14
Stick Me $59 12/5/14
Cradle Me $49 11/26/14
Extrude Me $79 11/21/14
Nozzle Me $19 11/20/14
Materialize Me $119 11/16/14

Total $988

[durninj]

Jack Durnin, from South Carolina, USA: Owed 1 Super Early Bird - 200XL: $999

[wormsman]

Nicolai Daheim
Germany
Rapide Lite 200 XL with Slider and Extruder V3
488$ Rest I could geht back Form PayPal

[Ziwi]

Reuben Abrahams

New Zealand

October 29, 2014 $25USD Materialize Me Beginner

October 29, 2014 $39USD Cradle Me

October 29, 2014 Rapide Lite, Affordable High Resolution 3D Printer (https://www.indiegogo.com/projects/rapide-lite-affordable-high-resolution-3d-printer) $1500USD RL350 Printer

[skyking]

Sky King
California, US
March 2, 2015

Rapide Lite 200XL - 400mm Desktop Plus 3D Printer $999USD Super Early Bird - 200XL

I had a bunch of upgrades to my 200 I never received, but luckily Ethan refunded me the difference for the upgrades to the 200 and the 200XL (I was contributor #1 to the XL campaign), but I am still out the amount for the XL.

[bolsoncerrado]

Real name, SkyKing, please?

[skyking]

Real name, SkyKing, please?

Sky King - My parents were hippies.

[Flipster]

Phil Barker UK:
Oct 29 2014 Rapide Lite 350
Nov 01 2014 Nozzle Me
Feb 15 2015 Cradle Me
March 16 2015 350 ARM + LCD
April 26 2015 350 X-wing slider
April 26 2015 350 Wooden crate
Shipping
----------------------
Total $3164

[Borisgon]

Boris Gonopolsky from New York, USA : Super Early Bird - 200XL; 200XL - X Wing Slider Upgrade; 200XL - Q Extruder V3 Upgrade; Nozzle Me - total $1,456

[Solice]

Michael Santoro
New York, USA

$129 USD 200XL - Q Extruder V3 Upgrade
$299 USD 200XL - X Wing Slider Upgrade
$229 USD Q Extruder - Dual Nozzle
$999 USD Super Early Bird - 200XL

$1,656 USD Total

[Richymx]

Ricardo de la Fuente.
Mexico City.

RL200XL + X Wing + V3 Extruder

$1427

[Justin Keller]

Materialize Me Beginner - Paid November 24, 2014 - $25
Honolulu

[bolsoncerrado]

Sky King - My parents were hippies.

Awesome! Thanks! ;)

[bolsoncerrado]

Just a quick update: someone reports there's a "HUGE" update coming from Rapide in the next few days. Not "my" advice but "logic" says the list stays updated and names and debt stays in "collecting" mode EVEN IF there are PROMISES of printers and perks being delivered "TOMORROW" until ALL debt is satisfied by Rapide3D.

Thoughts?

[Mileu]

Ghislain Cloutier


RL200XL + XWing + V3 Extruder


1748 $

[bolsoncerrado]

Where are you from, Ghislain? THanks!

[Flipster]

Just a quick update: someone reports there's a "HUGE" update coming from Rapide in the next few days. Not "my" advice but "logic" says the list stays updated and names and debt stays in "collecting" mode EVEN IF there are PROMISES of printers and perks being delivered "TOMORROW" until ALL debt is satisfied by Rapide3D.

Thoughts?

I think this thread was an excellent idea personally; and that keeping it current as you have suggested is the best course of action. IF perks do start to ship, then it would be nice if the forum members would report back and the list updated so other members can see that things are happening and have a sense of where and how quickly... That's my two cents worth anyway. :-)

[bolsoncerrado]

Well at least right after creating this thread, there's been some "reaction" on the Rapide side... we'll see how this ends....

[Mileu]

Belgium (sorry)

[BobenhamHotspur]

Bob Titchmarsh - UK - Nozzle/Materialise/Stick/Dual Extruder/LCD = $460

[Mileu]

Belgium (sorry)

[mondo]

Ray Massie, Australia

Rapide Lite 200 LCD Upgrade, $US 88

Would prefer refund now as I have RepRapDiscount LCD.

[Skinny Kid]

Just a quick update: someone reports there's a "HUGE" update coming from Rapide in the next few days. Not "my" advice but "logic" says the list stays updated and names and debt stays in "collecting" mode EVEN IF there are PROMISES of printers and perks being delivered "TOMORROW" until ALL debt is satisfied by Rapide3D.

Thoughts? Since word from Rapide and Ethan is completely unreliable, I'll believe it when I see it as far as a huge update. I don't want anything but a refund at this point. I say leave the list until everyone on it is taken care of.

[bolsoncerrado]

Yeah I meant keep collecting data EVEN if the update says the units are shipping "tomorrow" and tracking is provided. In other words, the list stops gathering data UNLESS everyone has the unis in their hands already (or the money refunded).

[Jay D]

Personally, I'd like the printers rather than money. I have patience; what I'd appreciate is communication from Ethan to bolster it a bit.

[bolsoncerrado]

Seems you'll get that in the end. Communication, at least.

[haxed]

Brian K, from Pennsylvania, USA: Owed 1 Fully Assembled Rapide One (early bird) for: $1,499 USD

[Solice]

By the way, thanks for putting this together. Maybe something will come of this if we start organizing.

This is the fourth disappointing 3D printer project that I've been part of. Each one was always ready to manufacture, past R&D phase. 3 years I've been trying to get a 3D printer to replace my piece of crap Solidoodle. I can't express my irritation in words.

[Maindog]

Ryan Willems, Australia. Stick Me ($59) and Nozzle Me ($19) - $78USD. Would also prefer refund as I've purchased these elsewhere.

[vincen]

Vincèn PUJOL, Grenoble, France

Rapid One with PayPlan: $499 payed on Indiegog + 2 x $499 on Paypal, plus $551 to upgrade to 200XL with filaments extra.

Was supposed to ship first from China, then from Germany but still waiting (two months now it's supposed to ship from Germany) and Ethan doesn't answer anymore any emails sinte two weeks !

[bolsoncerrado]

By the way, thanks for putting this together. Maybe something will come of this if we start organizing.

This is the fourth disappointing 3D printer project that I've been part of. Each one was always ready to manufacture, past R&D phase. 3 years I've been trying to get a 3D printer to replace my piece of crap Solidoodle. I can't express my irritation in words.

It indeed started to react on the Rapide side: they just put a big announcement just of today, pointing me as the cause of the trouble (of course!)....and oh yes! I killed JFK and bombed the 11-S sites too!

[Cgaeden]

Chris Gaeden - California, USA -- Materialize Me Pro + Nozzle Me = $119

[Henk]

Message on the recent post is moved to the recent announcement thread on this list.

Still waiting for:
- Rapide Lite 200 Dual Extruder, $ 175,-
- Nozzle Me, $ 19,-

[bolsoncerrado]

Why do you say he is pointing to you?

Just read, man: http://www.print3dforum.com/announcement.php?f=1

[GoffyOne]

Lukas Bures, Sweden

X Wing Upgrade - $499
Optic Upgrade - $199 (- $59)
V3 Extruder - $129

Total would be $827

[scottyblue77]

Sebastian Köster, Germany

Rapid Lite 200 399$
Spool me 45$ 2x
Semi Assembled Upgrade (200) 50$
Mat me Porfessional 100$
15 Day Shipping 90$
Mat me Beginner 80$
Extrude Me 75$
Nozzle Me 19$
Stick me 59$
Nozzle me 19$
DUal Extruder 175 $
LCD Upgrade 88$

Total: 1244$

- - - Updated - - -

very bad that all information is blocked !? I need some ...

[bolsoncerrado]

Thanks for the continued support to all contributors for sharing the debts currently owed by Rapide3D.

Scotty, check your PM box.

[Solice]

That's interesting. I woke up this morning to find that an update was posted minutes after I went to bed.

There appears to be 3 groups of people who are being called out. One is an utter douche bag. One is just trying to figure out if he participated in a scam. Finally, one is all of us posting in this thread.

The first one, the guy who was trying to steal intellectual property or to secure technology or rights through extortion, is, unequivocally, a douchebag. The post spends much of itself explaining and lamenting this, and that seems justified as long as that version of events is accurate. From that recount of proceedings, it seems like that person did more damage to the campaign than any of the mechanical or supply setbacks that we've been informed of just by causing DHL to skyrocket delivery costs, assuming it's the same person.

The remaining quarter of the update is something I have an issue with, though. The second group that I identified may be a few people or one person, but it seems like an alternate interpretation of the same facts is that someone just wanted to vet information regarding the campaign during a time where trust between campaign organizer and contributors was strained. The third group is, unmistakably, us. Those dissenters who dare to take measure of how common our sentiments are, and organize to get some answers. I really feel like these two parts could've benefited from some extra thought. Generally, the worst thing to do to your unhappy constituents is to point a finger at them and tell them that everything is their fault and accept none of the blame. Two better ways to address the last group would be to either not address them and see how the crowd reacts to the rest of the update or to accept that they are contributors and try to see it their way. That's just basic customer service. You learn that if you ever work an entry level position in any discipline.

[lharris]

Leonard Harris
Canada


RL200XL + XWing + V3 Extruder
$1,427

[bolsoncerrado]

Solice, you missed two parts of the story:

Part 1
(http://www.print3dforum.com/announcement.php?f=1)
and a far more interesting and summarizing Part 2 (http://www.print3dforum.com/showthread.php/631-Comments-on-the-Announcement?p=21668&viewfull=1#post21668) that will save you lots of reading.

[Solice]

Solice, you missed two parts of the story:

Part 1
(http://www.print3dforum.com/announcement.php?f=1)
and a far more interesting and summarizing Part 2 (http://www.print3dforum.com/showthread.php/631-Comments-on-the-Announcement?p=21668&viewfull=1#post21668) that will save you lots of reading.

Oh, thanks!

Part 1 seems to go to a place that I have no access to.

[bolsoncerrado]

Crap! I thought I solved that issue already! Lemme look again to it.

[bolsoncerrado]

OK i think ive solved all the permission issues now.

[Solice]

Works now, thanks!

[Bloodmary]

Count me in.
Rapide Lite 200XL - Super Early Bird - 200XL - 999$
Won't share real info yet, at least, until there will pop up some new info.

[StridAst]

Likewise I prefer to not post my real info on a publicly searchable forum (if needed, pm me for it). But my dual extruder, nozzle me, and cradle me perks never arrived, and I lost all hope of ever receiving them a long time ago. The campaign feels like a ponzi scheme. Tactics: gather a bunch of funds, send product to enough early contributors to get the word out to more people about this product via word of mouth advertising to entice a second wave of contributors. Second wave proceeds used to send a few more printers out, to keep up the appearance that anyone who is screwed over is an anomaly and was just "missed.". To entice a third wave of people. Etc

[bolsoncerrado]

Agreed, StridAst. And at the same time I hope you're so wrong lol

[Widestorm]

Yannick G. - Switzerland - RL200XL, V3 Extruder, Nozzle Me, Cradle Me: 1'206$

Missed the deadline for Paypal refund on the last one...
Trying anyways



April 15, 2015
Rapide Lite 200XL - 400mm Desktop Plus 3D Printer
$129USD
200XL - Q Extruder V3 Upgrade
View Order Details
Name & Amount
Name Only
Anonymous


March 6, 2015
Rapide Lite 200XL - 400mm Desktop Plus 3D Printer
$29USD
Nozzle Me
View Order Details
Name & Amount
Name Only
Anonymous


March 6, 2015
Rapide Lite 200XL - 400mm Desktop Plus 3D Printer
$49USD
Cradle Me
View Order Details
Name & Amount
Name Only
Anonymous


March 6, 2015
Rapide Lite 200XL - 400mm Desktop Plus 3D Printer
$999USD
Super Early Bird - 200XL
View Order Details
Name & Amount
Name Only
Anonymous

[OliverM]

I find it alarming that the owner of Rapide 3D is named after the mission impossible film, but also, used to be an Ebay seller based in Hong Kong with username Ionnoi.digital (http://feedback.ebay.ie/ws/eBayISAPI.dll?ViewFeedback2&userid=ionnoi.digital&ftab=AllFeedback) selling Apple parts, then moved on to starting campaings on IGG (https://www.indiegogo.com/projects/micro-phone-our-amazing-device-is-now-available-with-bluetooth-4-0-ble-tracking--17#/) the comments on this campaign all refer to it being a scam! Then mission impossible actor went onto being a private investigator and went searching for MH370 flight, getting 100k USD for it (https://www.indiegogo.com/projects/mh370-is-missing-with-239-people-on-board-help-the-families-find-the-truth#/) and then moved on to 3D printers? Personally, I wouldn't buy anything from the guy...

[Raidy]

Materialize Me Pro, Nozzle Me. Never delivered.

[bolsoncerrado]

Raidy, name, location and amount owed please ;) thanks!

[Raidy]

Raidy, name, location and amount owed please ;) thanks!
decline :), California USA, $119.

[synthius]

Nozzle Me and V3 Extruder Never delivered.

Decline personal information. Chicago,IL, $160

[Pathog3nic]

Bret L. - California, USA, Indigogo RapidOne Payment Plan ($499 + $499 + $599), + $300 Standard Shipping, Total = $1897

[bolsoncerrado]

Anyone else? I'm pretty sure there's more people out there. Specially from the "One" campaign.

[Aemsn]

Armin S. - Germany. 200XL super early (999$), nozzle me ($29), v3 and xwing (129$ + 299$).

[Maindog]

Anyone else? I'm pretty sure there's more people out there. Specially from the "One" campaign.

You missed a couple of us on page 5, must've happened when the thread was moved.

[bolsoncerrado]

Message on the recent post is moved to the recent announcement thread on this list.

Still waiting for:
- Rapide Lite 200 Dual Extruder, $ 175,-
- Nozzle Me, $ 19,-


Henk, where r u from? real name?

Ty!

[bolsoncerrado]

You missed a couple of us on page 5, must've happened when the thread was moved.


Fixed, thanks!

[Henk]

H. Scholten, Netherlands.

[emubird]

Erick U.
California, USA

Here's what I put into ethan hunt's rapide-one indiegogo scampaign:

rapide-one: $499+$499+$499
rapide-one cartridge: $100 + $100
crating and shipping: $362
= $2059

i have all paypal transaction ID's/emails.
i also have a few email exchanges with igg questioning them on allowing the lite campaign to continue after the "one" scam... i'd love to see their "not our fault" veil legally tested.

Thank you for compiling this information.

[bolsoncerrado]

IGG will eventually fall one day or the other. Taking money from scams must be illegal somewhere...somehow.

[neotrix1983]

J Steele
UK
RL 350 all upgrades
$3999

I have paypal transaction and credit card proof

[bolsoncerrado]

Didnt you chargeback yet??

[neotrix1983]

Didnt you chargeback yet??
Been holding off as I really want the printer but I'm thinking I'm going to have to.

[bolsoncerrado]

Well I havent seen any RL350 on private hands yet.... So make your choice smarter.

[bolsoncerrado]

UPDATE AS OF NOVEMBER 3RD 2015: YOU'RE ENTITLED TO A REFUND BASED ON INDIEGOGO's LATEST REVISION OF TOS (http://%E2%88%9Ahttps://www.indiegogo.com/about/terms) OF THEIR SITE.

No matter how old your perk is, if Rapide3D is not refunding you, you're still eligible. No excuses. If you paid, you're entitled to a refund. Period.



...
Disputes between Campaign Owners and Contributors

Campaign Owners are legally bound to perform on any promise and/or commitment to Contributors (including delivering any Perks).. If a Campaign Owner is unable to perform on any promise and/or commitment to Contributors, the Campaign Owner will work with the Contributors to reach a mutually satisfactory resolution, which may include the issuance of a refund of Contributions by the Campaign Owner.. In the event of any dispute, such as a Campaign Owner's alleged failure to comply with the Terms or alleged failure in fulfillment of a Perk, we may provide the Campaign Owner's contact information to the Contributor so that the two parties may resolve their dispute.
...

...
Campaign Owners

Campaign Owners are legally bound to perform on any promise and/or commitment to Contributors (including delivering any Perks). Campaign Owners will respond promptly and truthfully to all questions posed to them by Indiegogo or any Contributor. If any Campaign Owner is unable to fulfill any of its commitments to Contributors (including delivering any Perks), the Campaign Owner will work with the Contributors to reach a mutually satisfactory resolution, which may include refunding their Contributions.
....



Now here comes the funniest part:




...
InDemand


Indiegogo may remove a Campaign from InDemand if Perks have not been fulfilled within three (3) months after the estimated delivery date, or if the fulfillment of Perks is delayed indefinitely.



Now the prize to the quicker: for how long has been the XL and the RL200 campaigns InDemand mode? 9? 12months? lol

[vincen]

UPDATE AS OF NOVEMBER 3RD 2015: YOU'RE ENTITLED TO A REFUND BASED ON INDIEGOGO's LATEST REVISION OF TOS (http://%E2%88%9Ahttps://www.indiegogo.com/about/terms) OF THEIR SITE.
I have sent yesterday an email at Indiegogo complaining about campaign and asking for refund (first part as I had selected multiple payments and others have been done through Paypal where I have filled a complaint also), and they answered me saying campaing was currently under investigation !!

[bolsoncerrado]

I think campaign has been under investigation "forever". I've seen the same response since I have memories of the first users complaining... oh well.

[usertack01]

Ethan sent an update and mentioned that bad comments just made more investigations to him and stopping him from getting the China production license. I really doubt if it is real and related as I never heard that China officials will disqualify your license due to bad comments. It could be money wise issue or political problem, but shouldn't be impact of comments. It is very skeptical. I think what Ethan really mean bad comments caused investigation from Indiegogo and he probably not able to withdraw further money from the registered account. I.e. He has no money to continue his business?


Sent from my iPhone using Tapatalk

[bolsoncerrado]

I still can't believe anyone is NOT willing to see the SAME pattern OVER AND OVER on all his past campaigns.... geez. People just dont wanna READ.

He has been using the same "technique" on all his past campaigns... :/

[Henk]

In my opinion Indiegogo is the real culprit.

Indiegogo is offering the platform to "Ethan Hunt", or whatever his real name is.
They clearly can know what is going on but prefer to make money on a scam.
Indiegogo is knowingly and willingly complict to fraud.
It is especially annoying that Indiegogo takes the side of Rapide with anything that can be known, just read the message boards of the Rapide One, MH370, Rapide Lite and Micro-Phone campaigns by mr. "Hunt".
I think we should turn to Indiegogo, since they keep making money on obvious fraud by supporting clearly fraudulent campaigns while being made aware of it. They act as a store that thinks it found a way to legally not deliver the products, the Rapide Lite campaign is by no means a startup campaign anymore.

The best way to target Indiegogo is by the press.
Someone should send a clear short message pointing to a for journalists interesting subject for an article about this to magazines like Wired. I think the central theme is that Indiegogo supports obvious fraudulent campaigns while being made aware of it and silences critical voices.
Probably we can put a letter together with a few people through this site.
Or each write an e-mail and send it at the same time.
Sending this message in the name of / by a few people would add to the weight of the message.
I'm willing to be interviewed and named in articles.

Given the repeated nature of this scam it is easy to understand this is a scam and for a magazine it could be a strong story, no doubts and a clear case of fraud and clear involvement of Indiegogo. In my case I have been thrown off the messageboard without any direct reaction from Indiegogo and also I'm not offered a refund. I do not get answers from Indiegogo on my e-mails. So I cannot communicate about it anymore, but also did not receive the perks nor refund. The last message I could place was on october 19'th: "Having a list would be a good start to start a class-action lawsuit. I think we must sue Indiegogo." Meanwhile I think sueing is not effective, it does cost a lot of money and will drain a lot of energy. Unless you have a lot of money, the law is on the side of the scammers. The lawsuit against a fraudulent campaign that did come through did cost more than 2 million dollar.

Actually I'm more disturbed by the MH370 campaign than the Rapide scam. I backed the MH370 campaign with 50 dollar (half anonymous at the time), but losing that money is not the point. I feel it is below any level of morality to build a scam on this happening. On that Indiegogo campaign message board you can read that in the past I have been asking for results. Currently I cannot access that Indiegogo messageboard anymore as well. However regarding publicity this is a strong subject. For a magazine it could be interesting to talk for instance with Sarah Bajc and other victims of that scam.

The Indiegogo / Ethan Hunt scams are together a subject that is substantial enough to be written about in widely circulated magazines.
We must be able to reach our original goal of stopping this overly clear fraud going, even now Indiegogo being made aware of the situation wants to continue it.


@ Bolsoncerrado - I agree that it is painfull to see how people want to hang on to a dream (which is not limited to this case...). I've been baffled by reactions that even call you a terrorist and accuse you of the strangest things.

My favourite mesage on the campaign board as a reaction to the "uprising" is by o5techman: "I’ve got $3,944 invested in you and intend to hold on to my nearly 2% “Stock” in “our” company. The resale value of my 200XL and 350 will be nearly $11,500 or about 300%! ! !" (I had to breathe for air from laughing when reading this the first time)

If people cannot reclaim their money from a credit card company or pay pal, than I would think it is lost (like in my case). I think there is no point in thinking in terms of still getting the perks or money back from mr. "Hunt". And only Indegogo and mr. "Hunt" can be blamed for that. We only were among the first ones to clearly state that the Emperor is wearing no clothes.

[bolsoncerrado]

@Henk, you should find these two links mindblowing:


http://www.theguardian.com/world/2015/feb/28/flight-mh370-malaysia-missing-one-year-on-jon-ronson
http://www.katanatrading.com/thetruth.html


Please read them in full before quicky reply.

Then you can keep reading:

http://forums.whirlpool.net.au/archive/1807010


Ps. Yeah, the one I'm compared to Bin Laden or Hussein is mindblowing too lol

[Henk]

@ Bolsoncerrado
These are interesting links.
We must be able to get the Guardian to look into this. Between the lines I read doubt in the article, this is a good ground for a "revisited" article.

These lines caught my eye in the Guardian article:
- "It took Ethan Hunt eight weeks to find Sarah, even though he calls himself, in his online CV, an “experienced private investigator”"
- "Nobody will tell me the name of the firm they hired.”"
- "Ethan says the private investigation firm is still working for the committee, for free. He had just met with the detectives in Singapore. But they’ll eventually want to start getting paid again. “How are you going to raise the money?” I ask. “We’re thinking about maybe another crowdfunding campaign,” he says."
I noticed as a backer that this campaign actually did not deliver anything or even try to. The MH370 campaign only once delivered something resembling a result, and this was because I asked for it. You can read this on the campaign message board.

This is a very strange and also somehow agressive web page: http://www.katanatrading.com/thetruth.html
The following is unlogical if you want to get the truth out about something "The entire contents of this page, pictures, text and every other part are © Mike Kalinowski (Australia) and are NOT to be reproduced, copied or stored in any way whatsoever under any circumstances." This is also a strange "stipulation": "You may copy a link to this page to anyone you like BUT a link that brings the link receiver back to this webpage ONLY.". The guy seems to forget that everybody has the right to quote texts. Also there does not exist a law that tells how to link to an article, This guy is clearly nuts. Basically he states that you cannot store the page while he can take it away anytime, the intention seems to be that it cannot be used as a proof in a lawsuit. However I feel we have nothing to do with that site and mr. Kalinowski, we are not approaching him, we are not asking money from mr. "Hunt" nor are we anonymous.


The consistent agressive approach is the telltale sign of a hardened criminal fraudster. Mr. "Hunt" obviously is not a guy in trouble that tries to find a way out in a bad manner, he seems to be a pure criminal trying to profit from people as much as he can.
Unlike other people I have not been approached directly in an agressive manner by mr. "Hunt" (yet), if he does so I will immediatly report it to the police.


Reading all of this gets me even more into the mood of acting.

In the end I still do not want to forget that Indiegogo is the real culprit, they willingly and knowingly support fraudsters like mr. "Hunt" and take profit from it.

[bolsoncerrado]

Re the airplane thing, all summarized into "we raised $100,000 and a single day of investigation is just $500,000"...

Its also funny re the Guardian posting things like how Ethan, a military "who has done bad things in the past", "smiled" on how he got the poor "family guy" to apologize by just "seeking him on the internet, telling him he found out he has family...and kids". How macabre it sounded all togheter, for f*cks sake.

[Henk]

Things in the article to note :
- He has a 10,000 sq ft office here, where he manufactures 3D printers. When business is good, 100 people work for him.
- He contacted her in May, after a CNN reporter included her email address in a tweet by mistake.
- Ethan told Sarah he’d already approached the crowdfunding site Indiegogo (http://landing.indiegogo.com/indiegogo-basics/?r=adw_www_gb_0000_adw00015_000000gg_002_2000_indi egogo&gclid=CJyojtGD7MMCFSYHwwodarUAFg) and been given the go-ahead, just as long as he co-opted some family members for credibility. He was approaching Sarah because he kept seeing her on TV.

People did not want to take 5 million from him (LOL):
- They tried to co-opt some Malaysian and Chinese families, too, Ethan says, but they weren’t interested: ‘They were against it from the start, because they believed the government was doing what it could. In an initial meeting, they asked me to just give them the $5m and go away. The misconception was I was offering $5m of my own money.’

This provides some insight into his psychology:
There’s a huge smile on Ethan’s face. “She couldn’t run away. She knew I could go there at any time. With people. That’s what they do in China. They take 10 people and go and beat you or steal things. I used that mentality. I’ve done it a few times and it works perfectly.”
“It sounds like this is fun for you,” I say.
“Yeah, absolutely,” he says. “China is a bit like the wild west. Seriously.”


Interesting pose and a statement that can be interpreted in very different ways:
- Ethan suddenly realises. “I must email Sarah,” he thinks out loud. “When I see Sarah cry on TV, it really breaks my heart. I sit there and think, ‘Why can’t I do more?’”

I believe the Guardian may be interested in a followup article, they can do the fact finding on him being a fraudster easily by now.
And not to forget: as can Indiegogo find out if they wanted to know what they are doing.

Basically a journalist does not need more than a link to this thread and find the way from here.
But a synopsis of what is happening and a list of relevant links (like to the claim list) could be helpfull.

[tweets]

Troy Weets, St. Paul, MN USA


$29 Nozzle Me
$49 Cradle Me
$129 Q Extruder V3
$299 X-Wing
$999 Rapide Lite 200XL Super Early Bird


Total: $1505

[bolsoncerrado]

TOTAL OWED TO DATE: $58,252
(last updated: 11/07/15 21:25GMT+1)

[Henk]

This list is compiled to make it easier for people to understand this story:

Campaigns by "Ethan Hunt":
https://www.indiegogo.com/projects/mh370-is-missing-with-239-people-on-board-help-the-families-find-the-truth
https://www.indiegogo.com/projects/rapide-lite-affordable-high-resolution-3d-printer
https://www.indiegogo.com/projects/rapide-lite-200xl-400mm-desktop-plus-3d-printer
https://www.indiegogo.com/projects/rapide-one-affordable-professional-desktop-3d-printer-by-rapide-3d
https://www.indiegogo.com/projects/micro-phone-our-amazing-device-is-now-available-with-bluetooth-4-0-ble-tracking

Link to the STORE where Rapide Lite is offered as a ready to be delivered product that you can order for immediate delivery:
http://rapide-3d.com/index.php

Articles and other comments:
http://www.theguardian.com/world/2015/feb/28/flight-mh370-malaysia-missing-one-year-on-jon-ronson
https://pando.com/2013/06/30/thieves-and-scams-the-problem-with-crowdfunding/
http://forums.whirlpool.net.au/archive/1807010
http://www.katanatrading.com/thetruth.html
https://go.indiegogo.com/blog/2013/09/what-are-campaigners-saying-about-indiegogo-91113.html (http://www.katanatrading.com/thetruth.html)

Link to the IndieGoGo-RAPIDE-LITE-OWES-MONEY-Forum:
http://www.print3dforum.com/forumdisplay.php/27-IndieGoGo-RAPIDE-LITE-OWES-MONEY-Forum

This list is intended to be shared with people that do not know about this story yet, so this forum is also on the list
If you know of links to any other relevant information please add it.


It is remarkable that Indiegogo does not provide from their side links on campaign sites to earlier campaigns by the same owner.
Instead they seem to make it on purpose hard to find other campaigns by the same owner.
A search on the Indiegogo site on campaign owner name like "Ethan Hunt" does not even return results today.
When I backed the MH370 campaign I was unaware of previous campaigns by this owner.
When months later I backed the Rapide Lite printer I did not even realize this.
MH370 was the first Indiegogo campaign I ever backed, RapideLite the second.
Through the Indiegogo search I could not find the Rapide One campaign today, I had to use Google to find it on Indiegogo.
It is questionable why Indiegogo does not support reputation, anybody that runs a good campaign will be happy to build on that reputation.
It is questionable why Indiegogo does not provide the backers the simplest and most obvious way of checking on the campaign owner.

[bolsoncerrado]

Well, you can narrow it a bit without the direct aid of IGG:
https://www.google.es/search?q=ethan+hunt+site:indiegogo.com&ie=utf-8&oe=utf-8&gws_rd=cr&ei=TEc_VpvaGMHTU6_LoNgE

[Henk]

Bolsoncerrado,

That Google search does not turn up the relevant links for me.
My intention is to provide "qualified" relevant links, obviously you can try Google search but that turns up all kind of links which makes it hard to find the relevant ones.
What do you mean by your remark?

[bolsoncerrado]

That link just points out "Ethan Hunt"s inside Indiegogo domain.

[Henk]

Don't see that link but a list of links.
Can you share the link to "Ethan Hunt"s inside Indiegogo domain?

[milstream]

I think Bolson's link is just searching through indiegogo for "Ethan Hunt" via google, not using indiegogo's search engine.

[bolsoncerrado]

That's it. If you use Google's parameter site:anysite.com you're forcing google to search inside "anysite.com" search results only.

Hence anything related to "any" Ethan Hunt inside indiegogo.com will show up, no matter if it's related to Rapide3D or the movie character.

[Henk]

I see.
My intention is to provide the shortest possible route to all the available facts.
Next confront Indiegogo one more time with it to provide an opportunity to react and if needed then send it to the Guardian and Wired.
Not a long story but pointers to the facts.

[bolsoncerrado]

Either IGG is 2 people driven or the shadiest business yet to be shot down.

[gearmesh]

Rapide 3D 200XL


I ordered on different the following items and never received anything.

Super Early Bird $999- 200XL 3/8/15, ordered
Y Nozzle Me $29 on 03/30/15, ordered
V3 Extruder $229 on 03/30/15, ordered
Y X-wing Slider $299 on 04/08/15, ordered
Total: $1556

Greg Messemer
Laguna Hills CA 92653

[bolsoncerrado]

TOTAL OWED TO DATE: $59,808
(last updated: 11/09/15 20:59GMT+1)

[Henk]

Bolsoncerrado,

To shot dow or to shut down ? :)
(sometimes typing errors are realy funny)

[gearmesh]

Complaining to Indiegogo just gets me this response...

Hi Greg,
Thanks for reaching out about this. Sorry to hear about your experience with this campaign. However, our records show that your contribution has already been sent to the campaigner, which means that a refund can no longer be issued by Indiegogo. If you’re still interested in receiving a refund, we recommend you get in touch with the campaign owner directly.
I've Cc'ed them here, and am including both of your email addresses below so you can communicate about this issue.
Campaign Owner's Name: Ethan Hunt
Campaign Owner's Email Address: indiegogo@rapide-3d.com
Backer's Name: Greg Messemer
Backer's Email Address: gmessemer@gmail.com
Learn more about our Refund Policy here (https://support.indiegogo.com/hc/en-us/articles/526876).
Thanks for your understanding.
Cheers,
Leo
Customer Happiness

[tasherratt]

I see it's now a "Closed" campaign. So no longer taking preorders. I don't think that is going to speed up refunds or actually shipping perks.

[bolsoncerrado]

Anyone who ordered a 350 should complain to IGG and close the InDemand for the RL200 as well. Just copy IGG their own TOS re 3 month delivery terms and show them the Rl350 never happened...

Poor
Robert Gratton $1999 (https://www.indiegogo.com/individuals/12609462)

11 days ago

He ordered a RL200XL....

[bolsoncerrado]

I see it's now a "Closed" campaign. So no longer taking preorders. I don't think that is going to speed up refunds or actually shipping perks.

Do you really think that would actually happen based on NEW orders? in other words... if he would have to rely on NEW orders in order to fulfil OLD orders, what would happen to new orders then? Hello mr Ponzi!

[tasherratt]

No I think this will just be rolled out as the latest excuse for not delivering. Presumably followed by inclement weather, the Christmas and new year shutdown, an unexpected plague of frogs...

[Henk]

@tasherratt,

Which campaign is closed?

[bolsoncerrado]

The 200XL is no longer accepting 2016 preorders.

Ironically now Ethan listed the 200XL in his 200 campaign lol

[Henk]

One down, one to go.

BTW. I think that these campaigns were so obviously fraudulent that IndieGoGo is liable even if their conditions say otherwise.

[bolsoncerrado]

The whole IGG concept is in a gray area I guess.... Their TOS makes them non liable of whatever happens with the campaign at every and all exempt. Since this is a GLOBAL concept but they enter each and every government law on markets, they risk facing many "lawyers" ahead that may impose their own laws above what's legit "no matter what their TOS" say... It's just a matter of time one of their campaigns hit any BIG name on the law field or any DECENT journalist decides to act about this, because it's clear they're making money about FRAUDSTERS, ie living of dirty money made out of scams. And this is ILLEGAL no matter what color or font they choose to paint their TOS with.

[Henk]

THE RAPIDE LITE CAMPAIGN IS CLOSED!!!
All Ethan Hunt campaigns are closed now as far as I know.

Indiegogo now owes us a great thank you for helping them to do the right thing.

[bolsoncerrado]

So, dead end now? What do YOU all in the list want to do now?

>> Please VOTE! (http://www.print3dforum.com/showthread.php/651-Rapide3D-Owed-List-NEXT-STEP-Poll-Your-Action-is-REQUIRED-Please-Vote!)

[ldty1927]

Liu Jian China .October 29, 2014Rapide Lite, Affordable High Resolution 3D Printer$2,999USDSuper Early Bird 500 (Kit)*
View Order Details

[Henk]

Bolsoncerrado,

I think we should now approach Indiegogo together.
They have denied us access to knowledge abour earlier campaigns of mr "Hunt".
They have handled this case bad, only by keeping pressing on we have made it such that these fraudulent campaigns are closed.
They have not communicated aboiut it all.
We have not received apologizes or whatever from Indeegogo.
They seem to think that they can get away with it by just closing theat campaigns and hide in the dark.

I think we should turn our attention completely to IGG now.

[bolsoncerrado]

IGG wont do anything, Henk. IGG can only be approached by lawyers upfront. They're a locable operating "legit" business and be handled as such. Rapide3D is a total different story and should be handled totally different. Depending on what we decide on the poll, I suggest creating a private area to move forward...or not.

If we're not moving as a group, I'll move individually, and for sure, stay "forever online" to be sure mr. Ethan Hunt does not create any further online business to cheat anybody else until I get my money back.

[bolsoncerrado]

Also, Rapide3D left it pretty much clear in the last update:

"The reality is if contributors want ongoing support, upgrades and new models we need to be running our business as a business whether some approve of that or not."
or
"If contributors want... we need our business ongoing"
or
"If you need your printers...we need to sell"
or
"If you want what you're owed, we still need new money"


Ain't that hard, right?


I have the weird feeling Rapide3D was DESIRING IGG to close their campaigns so they can have the ultrafinal excuse "They did it! They! The bad guys! They managed to shut us down! Not us! They!". I'm anxious to see the last update from Rapide coming in 3, 2, 1....

[Henk]

Bolsoncerrado,

To move further we should indeed operate from within a closed group.
My suggestion is to only invite the people that have added themselves to the claim-list up to this point and not allow new people in.

In any case it has been the decision of IGG to close the campaign, not ours.
The over 40 "select few" that did put themselevs on the claim list here did not take that decision.
We have just provided facts and pointed to them.
We are still only among the first ones to say aloud that the former emperor was wearing no clothes.
If the emperor had been wearing any clothes sure he would have been able to convince us.
As anyone can tell from this board your effort and support for this printer actually has been great, as can be seen from my post I have realy put time in this printer.
It is obviously absurd that our goal has been to destroy this printer.
On the contrary actually our positive commitment became the problem.

I don't expect an update anymore, but we will see.
It could be interesting to see what IndieGoGo allows him to publicly state at this point while for instance I cannot react because I'm thrown off the board. Given the MH370 link and other parts of this story a "no cure, no pay" lawyer could be interested in suing IGG.
Also the position of "the Crowdfund Network" is interesting because they provided a "seal of approval".
Let's discuss things like that later on in a CG.

"You can fool all the people some of the time, and some of the people all the time, but you cannot fool all the people all the time." - Abraham Lincoln

[bolsoncerrado]

Agreed. I shall proceed.

[Cristian]

Cristian Marzoli - Italy - Super Early Bird 200XL - $999 USD

[bolsoncerrado]

"The Crowdfund Network" seems just a bunch of "advertising/marketing" oportunists that make a living of this... just more junk on the cake.
http://www.thecrowdfundnetwork.com/

Ironically they care so less that they can't even imagine their "seal" is being related to such company "brand" now... geez!

[jch4v3z]

James Chavez from Cali, Colombia: owed 1 Super Early Bird - 200XL + 1 Nozzle Me + 1 200XL - Q Extruder V3 Upgrade + 1 200XL - X Wing Slider Upgrade for a total of : $1456.

:(

[michaelg]

Hi guys. My name is Michael G. from http://www.katanatrading.com/thetruth.html

Ethan Hunt and Mike Kalinowski seem to have removed the page. Please do not use my last name, I have spent years being attacked by Ethan Hunt and bloggers believing him that if you google me, you get scary results which has greatly affected my personal life.

I first came across https://www.indiegogo.com/projects/micro-phone-our-amazing-device-is-now-available-with-bluetooth-4-0-ble-tracking--17#/comments and instantly knew it was a scam. I reported it to IndieGogo and thought everything would be fine. Next day, guess who is banned from IndieGogo? ME!

Ethan Hunt told them I tried to extort him. So I was banned and he continued to scam people. He even used images of plastic molds which were for tupperware, not a phone. Yet they believed him. IndieGogo is 100% complicit in fraud with Ethan Hunt and Mike Kalinowski. They know he is and was a scammer and their action is to silence whistle blowers.

https://www.indiegogo.com/projects/micro-phone-our-amazing-device-is-now-available-with-bluetooth-4-0-ble-tracking--17#/gallery

https://c1.iggcdn.com/indiegogo-media-prod-cld/image/upload/c_limit,f_auto,w_620/v1406784084/fz7kduxywfemks4sm9dy.jpg

http://xsjmould.en.alibaba.com/product/549419043-212141647/injection_plastic_food_box_mould_criper_mold.html
(http://xsjmould.en.alibaba.com/product/549419043-212141647/injection_plastic_food_box_mould_criper_mold.html)
I am still banned from IndieGogo and being attacked:

https://pando.com/2013/06/30/thieves-and-scams-the-problem-with-crowdfunding/

There were more but most started believing me and removed their articles. Pando is still protecting him, they had a chance to stop Ethan Hunt and Mike Kalinowski from scamming you, yet they would rather attack me with click bait titles.


While he gets to continue scamming:

http://forums.digitalspy.co.uk/showthread.php?p=73402235

http://www.theguardian.com/world/2015/feb/28/flight-mh370-malaysia-missing-one-year-on-jon-ronson
(http://www.theguardian.com/world/2015/feb/28/flight-mh370-malaysia-missing-one-year-on-jon-ronson)
https://www.indiegogo.com/projects/micro-phone-our-amazing-device-is-now-available-with-bluetooth-4-0-ble-tracking--17#/comments
(https://www.indiegogo.com/projects/micro-phone-our-amazing-device-is-now-available-with-bluetooth-4-0-ble-tracking--17#/comments)
https://www.indiegogo.com/projects/rapide-one-affordable-professional-desktop-3d-printer-by-rapide-3d#/comments
(https://www.indiegogo.com/projects/rapide-one-affordable-professional-desktop-3d-printer-by-rapide-3d#/comments)
https://www.indiegogo.com/projects/rapide-lite-200xl-400mm-desktop-plus-3d-printer#/comments
(https://www.indiegogo.com/projects/rapide-lite-200xl-400mm-desktop-plus-3d-printer#/comments)
https://www.indiegogo.com/projects/rapide-lite-affordable-high-resolution-3d-printer#/comments
(https://www.indiegogo.com/projects/rapide-lite-affordable-high-resolution-3d-printer#/comments)
https://www.indiegogo.com/projects/mh370-is-missing-with-239-people-on-board-help-the-families-find-the-truth#/comments
(https://www.indiegogo.com/projects/mh370-is-missing-with-239-people-on-board-help-the-families-find-the-truth#/comments)
http://forums.whirlpool.net.au/archive/1807010 (http://forums.whirlpool.net.au/archive/1807010)


Lastly, I used to have a website detailing the "micro-phone" scam but took it down after being attacked by the media, banned by indiegogo and Ethan Hunt sending me and my children death threats which he actually admits to at

http://www.theguardian.com/world/2015/feb/28/flight-mh370-malaysia-missing-one-year-on-jon-ronson

“I was impressed that Michael G. publicly apologised to you,” I say. “How did that happen?”
“He told a lot of lies about me. So I did some investigating. I was able to tell him that I knew he had a family, two children.” Ethan smiles, but it seems a sad, weary smile. “He pulled down his website and I got a public letter of apology.”

[bolsoncerrado]

So, before I get lost, you're supposedly the one that is mentioned in The Guardian as being threated, which you sent an apology to Ethan?

If you publicly apologize to Ethan, why do you come back now?

Didnt you leave all this behind already?

[michaelg]

I still feel he needs to be exposed. The tide may be turning with more of you guys after him and him going into hiding (deleting http://www.katanatrading.com/thetruth.html is a sign). I'm proof indiegogo knew everything and let him continue and profited off his fraud.

I may have gone into hiding but the threat is still free. If I can help finish it I'd be glad but if I'm not helping I'll hide again.

[mr-mechanical]

William Anderson -- Fredericksburg VA

Rapid Lite 200XL Printer $ 999.00
200XL - Q Extruder V3 Upgrade $ 129.00
200XL - X Wing Slider Upgrade $ 299.00

Total = $ 1,427

[Mike Weis]

Mike Weis, Pittsburgh PA.
$1,749USD Rapide One - Designer Pack 1
$350USD Shipping/Crating per email convo with "Ethan Hunt" (yes I still have this as well as the PayPal receipt)
----------
$2099USD total

[OliverM]

Bolsoncerrado, i am sorry you scared Michael G. in deleting his post. The info he had posted seemed relevant to prove Ethan Hunt is of bad faith. I guess his apology was based on fear, just like the way he deleted his post. After all, if someone is stupid enough to make a threat in a newspaper article like the Guardian, what else would he be prepared to do?

[bolsoncerrado]

Already spoke to him and he gave permission to undelete his posts.

I'm also amazed The Guardian posted such a news and still treat Ethan Hunt as "saviour of the universe" while he uses such "KGB" manouvres with someone and at the same time remain as coward as he seems to be acting with their IGG campaigns... in the end he's now accusing us (me) of being his disgrace. Anyone believing this bullshit is as shameable as him.

[Lapidary Artist]

I hope I'm not too late to be added to the list.
Peter Dehlsen, Australia



April 17, 2015

Rapide Lite, Affordable High Resolution 3D Printer

$129USD

Q Extruder - V3





December 29, 2014

Rapide Lite, Affordable High Resolution 3D Printer

$175USD

Rapide Lite 200 Dual Extruder







December 29, 2014

Rapide Lite, Affordable High Resolution 3D Printer

$88USD

Rapide Lite 200 LCD Upgrade







November 20, 2014

Rapide Lite, Affordable High Resolution 3D Printer

$59USD

Stick Me







November 20, 2014

Rapide Lite, Affordable High Resolution 3D Printer

$25USD

Materialize Me Beginner







November 20, 2014

Rapide Lite, Affordable High Resolution 3D Printer

$49USD

Cradle Me







November 20, 2014

Rapide Lite, Affordable High Resolution 3D Printer

$19USD

Nozzle Me








TOTAL $544

I did receive my Rapid Lite 200with Cradle me and 1kg of material as promised but didn't realise the Cradle me was already included which is why I purchased it separately. I've written several times and got one reply which was very waffly at best.
To be waiting a year for these items is unacceptable.

I would like to know who the company is and where they are located.
Regards

[bolsoncerrado]

They're in Shenzen, China, but the factory is already closed and I'm afraid "forever".

[bolsoncerrado]

TOTAL OWED TO DATE: $69,332
(last updated: 11/25/15 20:59GMT+1)

[Lapidary Artist]

They're in Shenzen, China, but the factory is already closed and I'm afraid "forever".

The factory is not the people to chase the money from, it's Ethan and cohorts who may be trading as a registered business under a specific name or the business maybe owned by a company registered in a country.
I note the Indigogo campaign refers to Melbourne so I searched Australian Securities and Exchange Commission (ASIC) but Ethan's name does not appear on their register either as the registered proprietor of a business or as a company director but that doesn't mean Ethan does not control a business located in Australia. Whichever country he and his business is located in then an action for damages should be commenced in that jurisdiction without further ado.

[bolsoncerrado]

Ethan's business is not in Australia, you can be sure of that. At this point I really doubt he has even a legit business license as I'm almost sure all this mess comes from a legal issue with China govt as he pointed out, but not with me, but probably with HIM and his LEGAL status there... But instead of recognizing this, he better acuses someone else of HIS faults...

Rest asured you're looking at the wrong country and places. And IGG is the LAST place to get help from.

Note that all invoices AND packages we got at a point came from Shenzen and any and all communication came from Shenzen and the katanatrading website showed Ethan in his office in Shenzen... I bet you he still is around there. Whatever he is doing now, I have no clue. Probably preparing his big move to another country??

[Lapidary Artist]

I don't look at any country specifically but just like to follow up any possible leads. There is a major problem discussing this matter in open forum. To take this matter further all communications should be confidential. Would you kindly contact me via email. Regards

[bolsoncerrado]

OK i've sent you a PM here on the forums.

[Flipster]

Hi Alex, did I miss an invite to the non public forum on this as I'd like to be part of it if you don't mind. Thanks.

[Solice]

Hi Alex, did I miss an invite to the non public forum on this as I'd like to be part of it if you don't mind. Thanks.

Same here, please.

[bolsoncerrado]

Still working on it, stay tunned.

[Mantichore]

Hi guys, I'd like to join in.
I have probably been a bit too optimistic (or naive?) with this campaign. Sucks that it has to end like this though.
So here's my data:

Sem Brys from Halle, Belgium: Owed Super Early Bird - 200XL + 200XL - Q Extruder V3 Upgrade + 200XL - X Wing Slider Upgrade for a total of : 1427$

Thanks for trying, I'll go and vote on the other thread.

[bolsoncerrado]

UPDATE AS OF DECEMBER 1st, 2015: EMAIL IGG AND RAPIDE3D ABOUT YOUR UNDELIVERED PERKS, AGAIN. YES, AGAIN.

In order to proceed further, as of TODAY december 1st 2015, please go and email BOTH IGG **AND** Rapide3D about your missing perks (no matter what your amount is) asking for them or refund, and record ANY reply (or lack of). Keep BOTH your emails and any incoming reply (if any). And save them. For later evidence.

[Lapidary Artist]

Done. I also found my old emails to Rapid3D so I guess I should keep them also.

[tasherratt]

What is the best way to contact IGG?

[Lapidary Artist]

What is the best way to contact IGG?

Use the IGG contact page and select report a policy violation.

[bolsoncerrado]

Tell them that the Campaign owner failed to deliver perks, deliver refund and/or deliver any replies.

If the typical innuendo of "its not my fault, others managed to shut my company down" song appears, tell them its definetly not YOUR fault.

Anyhow, keep ALL correspondence, back and forth.

[EmoGun]

Emre GUNERKEN
Offenbach, Germany
Super Early Bird 350 (Kit) 999$
Lite 350 ARM + 3.5 LCD Upgrade 699$
Extrude Me 75$
Extrude Me 75$
Cradle Me 39$
Shipping 600$

TOTAL = 2487$

[AnimatronicBear]

Hi! This is Matt B.
I am a "super early bird contributor" with 3 additional upgrade contributions totaling $1456 to this campaign which was due to deliver 7 months ago (they apparently did deliver about 70 units several months ago but mine was not one). The campaign owner have been periodically extending the delays (posting updates every 30 to 60 days) but are not replying to my request for a refund of my nearly $1500 - I just cannot wait any longer for this unit as it's window of need has passed. What are my options? Do I need to retain a lawyer??

- - - Updated - - -

Matt Brady, "AnimatronicBear", Delaware USA, Am a SuperEarly Bird owed $1456 for:

1 Super Early Bird - 200XL + 1 Nozzle Me + 1 200XL - Q Extruder V3 Upgrade + 1 200XL - X Wing Slider Upgrade

[bolsoncerrado]

Yes we all are considering moving to the next logical step. Feel free to vote on the user poll and help us decide. Definetly, fighting against a "ghost" seems a "lost war" at the beginning. We are just trying to get a logical step and just not let this happen "again", becoming ourselves the "team of loosers" like many many other scammed people in the IGG networks... Like I said there MUST be a case and a LAW protecting us somewhere where a company making money out of FRAUD becomes a fraudster automatically... and IGG being California AND USA based won't help them...

If you're aboard with us, count us in, we count you in too.

[Raidy]

UPDATE AS OF DECEMBER 1st, 2015: EMAIL IGG AND RAPIDE3D ABOUT YOUR UNDELIVERED PERKS, AGAIN. YES, AGAIN.

In order to proceed further, as of TODAY december 1st 2015, please go and email BOTH IGG **AND** Rapide3D about your missing perks (no matter what your amount is) asking for them or refund, and record ANY reply (or lack of). Keep BOTH your emails and any incoming reply (if any). And save them. For later evidence.

I tried contacting last week, and got the same nonsense as usual. IGG said they cant do anything at all because the campaign was funded, and that they forwarded the msg to the campaign owner. And of course, you can bet there as been and will be zero response from "Ethan".

On the bright side, I did contact my CC company last month, and as of 5 days ago they have issued me a refund for all outstanding IGG items. I dont know what happened behind the scenes, but at least I'm no longer in the bind with those suckers. And I will never use IGG again.

[Lapidary Artist]

There's 50 people on this site who haven't received their perks or a refund and probably a lot more people are also in the same position. We don't need to hire 50 lawyers, we need to work as one unit. We should be writing this final time to Ethan for refunds and also to IGG to complain and request detailed contact information. Don't be worried by the failures to respond and nonsense information from IGG because those failures are exactly the information to take to the US Federal Trade Commission.
If the 50 people here put all that information together as one unit and present it to the FTC, it will be difficult for the FTC to ignore. The FTC have prosecuted several campaign owners recently for misleading and deceptive conduct.
Having the FTC head the charge will not cost anyone anything but whether the money is ultimately returned is another question so as Raidy and others have done we should also look at re-reimbursement from our CC companies.

[EmoGun]

Is there anybody tried to contact IGG Trust & Safety team ?

[bolsoncerrado]

I think all T&S team did was to shut down the InDemand campaigns...

[EmoGun]

I think all T&S team did was to shut down the InDemand campaigns...

I first wrote to Customer Happiness together with Policy violation. Policy violation make tackels and indirectly said we have to find a way to take our money that they will not help. The lady from Customer happiness, on the other hand, after I send the table of this Thread to her she said she is forwarding all our conversations to T&S. I wondered if anybody tried to contact with T&S before.

[bolsoncerrado]

What for, exactly? IGG is NOT going to refund us, as you said.

[EmoGun]

Just advise I think. I am just trying anything I can try, mate, since my CC company will not refund me. 0.00000001% chance is bigger than 0% chance =)

However, as mentioned before we should get together for a crowd-law-suit. It seems, it will be our only chance.

[bolsoncerrado]

Interesting. Why wouldnt your CC refund you? Where are you located? What type of CC you got? How long ago did you pledge?

Re the joint forces, we're on it, yes.

[EmoGun]

I located in Belgium when I made the pledge at October 2014 and March 2015. I had an ING card. ING works with Athos which works with Macarte in Belgium. All 3 have benn sending me to eachother like a ball since a while. I filled forms but they dont even check if the transaction made more than 3 months ago.

[Fixx]

http://www.bbc.com/news/technology-35060123

[bolsoncerrado]

Wow it will be an interesting reading, definetly.

[middelweerd@gmail.com]

Coen Middelweerd, Netherlands, Haarlem, Super Early Bird - 200XL, $999, March 5 2015, 200XL - Q Extruder V3 Upgrade, $299, April 8 2015, 200XL - X Wing Slider Upgrade, $199, April 8 2015

[Lapidary Artist]

Has anyone actually ever received an upgrade perk?
All mine were paid for about a year ago and the CC companies are not interested in helping now.

[bolsoncerrado]

That's sad to read about the CC companies, what are their claims? :(

[Lapidary Artist]

That's sad to read about the CC companies, what are their claims? :(
CC company says "...they took place too long ago."
Some were also paid through Paypal, who tried to invoke their 120 day rule to do nothing. I argued that rule and I think they may be, at least, forwarding the complaint to the seller.
My letter to IGG demanding information has not been replied to in 10 days, I gave them 14 days.
Meanwhile, Rapide's latest information release, was obviously a result of mounting pressure, but fails completely to address upgrade perks or refunds. Again it's just a poor me, feel sorry for me, it's so difficult, but all will be well, just hang in there contributors, letter. In my view it's very unsatisfactory.

[AnimatronicBear]

I tried contacting last week, and got the same nonsense as usual. IGG said they cant do anything at all because the campaign was funded, and that they forwarded the msg to the campaign owner. And of course, you can bet there as been and will be zero response from "Ethan".

On the bright side, I did contact my CC company last month, and as of 5 days ago they have issued me a refund for all outstanding IGG items. I dont know what happened behind the scenes, but at least I'm no longer in the bind with those suckers. And I will never use IGG again.


What CC issued you a refund? My VISA and Mastercard are so far unwilling to help :-/

[milstream]

After a couple months I received credit from my credit card for Materialize Me Pro $100, & Stick Me $59
No help on the LCD or Dual Extruder perks.
Please update my entry.

[bolsoncerrado]

Will do. Why two and not the other two?

[milstream]

No idea, Only explanation was I needed to make a claim within 60 days after the bill it was on.

[Raidy]

What CC issued you a refund? My VISA and Mastercard are so far unwilling to help :-/

It was VISA thru my local credit union. The key was the fact the ship date kept pushing, so because of that, the 120 day standard time from purchase was considered to be reset. They lady was doubtful at first they could do anything, so I'm pretty sure it was the only reason I was able to get a refund.
You can tell them that release/delivery kept getting pushed (easy to use the IGG page as proof of delay - I sent in screenshots of whatever the current update BS excuse was at the time)... hopefully it may help.

[Lapidary Artist]

Perhaps we should make a joint complaint to the US Federal Trade Commission...ie all those who haven't received their perks or a refund.

[bolsoncerrado]

People should indeed need to show more interest to move on, but seems Ethan's "Updates" (if we can call them such) keep them in the "faith" side of the sea....

[Mileu]

You've done a great job thanks lot
bolsoncerrado (http://www.print3dforum.com/showthread.php/member.php/1-bolsoncerrado) !

[Mermama]

Robin H. Carlsbad, CA.
One RL 350 kit $999.00

- - - Updated - - -

Robin H. San Diego, CA - 1 super early bird 350 kit - 999.00

- - - Updated - - -


You've done a great job thanks lot

bolsoncerrado (http://www.print3dforum.com/showthread.php/member.php/1-bolsoncerrado) !


DITTO THAT!

[TheFoundry]

Mary Keane, One of the first Rapide One backers. Ordered three Rapide ones plus hard side rolling cases for each. Accepted 3 Rapide Lite 200s in lieu. 2 immediately stopped working due to board failure. Have been working with them for over 9 months to get two new boards shipped to no avail. Machines are useless without them. Asking for refund of $1400 for hard side cases which have not been received and will not ever be delivered as they were for the Rapide Ones which will not be produced. Also would like two new boards Valued at roughly $60 each to replace.

[Gorg]

Eric Charbonneau
Canada
Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One - Designer Pack 1 $1,749
2014 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One Cartridge x 5 $100

i want my money !!!!!!

never receive my printer .......

[Mileu]

Just to let you know that (hopefully luckiliy) I ordered this printer and perks with Master Card. I filed a transaction complaint with them a week ago. I received a reply that said they would do an inquiery on the subject. Now, I'm waiting for the results and consequences. I Will let you know what happens as soon as I get more infos.

[osirisx69]

Jesse Castro Colorado
Contribution Amount: $1,499
Payment Method: Credit Card
Perk: Rapide One - Early Bird
Estimated Delivery Date: March 31, 2014


I am trying to disbute it with CC company. They said since purchase was over 523 days ago they cannot do anything...

[Mileu]

Darn ! Wait and see, that's all I have to tell myself now. :-i

[Mileu]

Latest update : well, not much. I contacted MasterCard and file their online complaint form. They'e sent me a confirmation that they received my complaint. Since then, nothing from them.And of course, I wrote to Ethan AND Indiegogo. Not much there too. Indiegogo received my complaint and Ethan, ……… well, I'm still waiting for an answer. I contacted my bank today to see if something could work through them.

[bolsoncerrado]

UPDATE AS OF FEB 9th, 2015:

(http://www.print3dforum.com/showthread.php/707-Rapide-3D-to-sell-3D-Printers-again)Rapide3D not out of busines (http://www.print3dforum.com/showthread.php/707-Rapide-3D-to-sell-3D-Printers-again)s!? (http://www.print3dforum.com/showthread.php/707-Rapide-3D-to-sell-3D-Printers-again)

[Mileu]

I just sent this to the Indiegogo Customer Happiness link (the title on one of their page read in french about security):

"Good day. My simple question is : Which security ? Indiegoggo's or customer's? I ordered a 3D printer (official supported by indiegogo) from Rapide Lite that has never been delivered. What Indiegogo is doing to help all these custommers that have been deceived by this campain get refund? One of the main thing that made me pledge for this campain was the fact that Indiegogo was backing Rapid Lite. Like most of us. If Indiegogo was supporting actively this, it couldn't fail. I want to get my money back. Please confirm that this will happen in a timely delay."

----
Sorry for the bad english.

[bolsoncerrado]

IGG does not do ANYTHING towards the backers. They just collect the money and put both parties into contact. Period.

There's nothing else.

[Raidy]

Update here - unfortunately, after 2 months of what I thought was a resolution, IGG's bank fought the CC chargeback - claiming their typical BS about them not being a store, and basically not being at all responsible for stealing people's money. So now I'm still in contention with them again.

Oddly enough they included printouts that basically proved my point for me (about perks not shipping). I sent back a letter to my CC regarding some of their storefront rules and other items objecting the denial, but I havent heard back (one way or another) since then. I'll update again when I hear more.

[Mileu]

Good day to you, I have a realy good news for… me. I have just received today from Master Card a re (https://www.google.com/search?client=safari&rls=en&q=reimbursement&ie=UTF-8&oe=UTF-8)fund of the Rapide Lite 200XL and the 2 perks associated with it. I consider this nightmare finished for me. I haven't lost a dime in the adventure. I just lost trust in participatory fundings on the web and specificaly on 3D printer fundings. Hope the best for you. Signing off. Mileu

[Mantichore]

Good day to you, I have a realy good news for… me. I have just received today from Master Card a re (https://www.google.com/search?client=safari&rls=en&q=reimbursement&ie=UTF-8&oe=UTF-8)fund of the Rapide Lite 200XL and the 2 perks associated with it. I consider this nightmare finished for me. I haven't lost a dime in the adventure. I just lost trust in participatory fundings on the web and specificaly on 3D printer fundings. Hope the best for you. Signing off. Mileu

You're one of the lucky ones then. Haven't heard from my Credit card company since I contacted them

[bolsoncerrado]

@Mileu which will be your next 3D printer purchase then? :D I have a witbox printer for sale, rated top5 worldwide if interested :D

[Mileu]

Hmm…! tempting but I think I'll go for a MultiMaker. They're relatively close to me and the machine seems perfect for what I want to do. Thanks anyway.

[bolsoncerrado]

Its funny... to see that the "big guys" printer's also have "pattern issues"... weird they chose this print to promote their printers:

http://i.imgur.com/CuyaOBN.png

[Mileu]

Got news from Indiegogo :

"Hello,We have received a chargeback dispute for a contribution that you made to the Indiegogo campaign ‘Rapide Lite 200XL (…)

A chargeback occurs when the biller claims that a charge made to their card was unauthorized, or the biller does not recognize the charge, or the Indiegogo campaign perk claimed by the contributor is not received. We believe that this chargeback may have been filed in error (yeah! you bet !) and we have submitted a rebuttal to your credit card company. At this time, the charge has been placed on hold pending an update from the bank, and it has been temporarily removed from your Indiegogo account. We have advised the campaign owner (how the hell they got in touch?) not to ship any perks (if applicable). We will update you as soon as there is a final decision made on the case. It can take up to 75 days for the credit card company to resolve a chargeback dispute. You can help expedite this process by calling your credit card company to confirm that the charge from Indiegogo.com was legitimate.

If you have any questions, concerns or more information about this contribution, please don’t hesitate to contact us by directly replying to this email.


Sincerely,
The Indiegogo Team"

I have been credited back for the perks and printer I ordered and never received. I hope Master Card won't allow Indiegogo to take it back again. We'll see…

To be continued … maybe.

[jch4v3z]

Hello!

In my case, I did not receive any help from my bank or CC company, they invoke the 120 day rule to do nothing.

So looking for more options, at 01/29/2016 I filled out the online complaint form of the SFC (The Financial Superintendence of Colombia), I explain my case and for my suprise, a few days ago I received a positive response from my bank, they create a dispute for a chargeback to IGG.

Today I received the same @Mileu´s email from IGG, "Hello, We have received a chargeback dispute for a contribution that you made to the Indiegogo campaign ‘Rapide Lite 200XL..." my money is not refund yet but I think this is a step forward.

As conclusion, government entities could handle our cases and force banks to request a chargeback to IGG.

I will keep you posted regarding my refund status.

Have a nice day.

---
* My apologies for the bad English
* SFC English versión link: https://en.superfinanciera.gov.co

[bolsoncerrado]

Best of lucks, guys!

[Mileu]

Thumbs up, jch4v3z!

How about you bolsoncerrado? Can't you find a way to get your money back? Credit Card? Bank? Police? Mafia? ;-)

The problem I can foresee is that IGG lawyers get those requests from credit card company often. They know all the ropes. So, if they want to play mean, they have a massive amount of experience on the subject. I just hope Master Card has enough brain to outwit them. And I, for sure, don't want to go all the way up to the Supreme Court just for Ethan "the Crook" Hunt and against Indiegogo.

One more thing: Have I dreamt or somewhere on the Rapide Lite page at Indiegogo Ethan mentioned that he and Indiegogo were in some sort of agrement? Something like a prefered partnership ? If someone could point me to this exerpt That'd be helpfull. But since the disapearance of Mr. Hunt, it may have magicaly vanished from the page to never be read again.

PS: If we do nothing, we get nothing and lose it all.

[bolsoncerrado]

Well this thread and "minigroup" started for a fact but if as you say people just "abandon" it, we're all doomed. I'm also amazed about the guy in TX, USA being owed 9k and not even speaking here... :O

[milstream]

Thumbs up, jch4v3z!

How about you bolsoncerrado? Can't you find a way to get your money back? Credit Card? Bank? Police? Mafia? ;-)
One more thing: Have I dreamt or somewhere on the Rapide Lite page at Indiegogo Ethan mentioned that he and Indiegogo were in some sort of agrement? Something like a prefered partnership ? If someone could point me to this exerpt That'd be helpfull. But since the disapearance of Mr. Hunt, it may have magicaly vanished from the page to never be read again.


Is this what you are referring to? Taken from Updates, over one year ago.

Future Funding

Our Rapide Lite campaign has already been a monumental success, it is now the highest funded Indiegogo campaign in Australian history and it is one of the highest funded 3D Printers in Indiegogo history. As a result of this Indiegogo has selected our campaign for their new pilot program called 'Forever Funding'.

Forever Funding is designed to help companies like ours get our products into the market and give the ability to keep raising funds after our campaign ends with no end date to allow us to keep building on the momentum started with a very successful campaign.

What this means for all our contributors is that we will be able to continue working on delivering your Perks for you now whilst raising more funds for additional upgrades and enhancements. This program is not open to all campaigns and is done via Invitation only which we are honored to have been selected.

Thank you Indiegogo for your faith in our team and willingness to see Rapide Lite become a solid brand in the market place.

[bolsoncerrado]

The later renamed to "InDemand"....

[Mileu]

@milstream That's exactly it! Thanks.

[Lapidary Artist]

Is this what you are referring to? Taken from Updates, over one year ago.

Future Funding

Our Rapide Lite campaign has already been a monumental success, it is now the highest funded Indiegogo campaign in Australian history ...




What is the connection with Australia apart from the heading?

[bolsoncerrado]

Ethan Hunt is australian native, that's all.

[gearmesh]

I am still following this thread. I think we need to find other fraudulent Indigogo campaigns and see what other people did.

[bolsoncerrado]

IGG does NOTHING. IGG is just a vehicle between a "company" and a "funder". Once the relationship has been stablished and they got the money, they dont care anymore. You're on your own. You can chargeback, sue, whatever to IGG. Result will be the same. nothing.

[Mileu]

Sorry to say that I don't totaly agree with what you'e saying Bolsoncerrado. If IGG had "only" been a "vehicle" that puts in relation a "funder" and a "company" The funder OR the company (or both should) pay a fee to IGG for their services of "in-betweener". Then, if there was (like in our case) some sort of problem we could retaliate against the company that doesn't deliver the promised goods. As I see it from my point of view, I may have a slim chance of getting my money back since I paid with my credit card, but the trouble is, I didn't pay Rapide Lite directly. I paid Indiegogo. My credit card company, therefore will probably stops at Indiegogo and never find the real actor of this tragedy. If this would have been as mentioned above, my CC company would have been certainly able to at least get in touch with Hunt and his bank account. Right now I doubt it can. In conclusion, As I see it, Indiegogo gets its share, pay the company and we can't retaliate on this said company because the payment has been done to Indiegogo which protects itself under rules solely made by and to the profit of Indiegogo. There's something fishy about that. I do agree that by joining Indiegogo I accepted the rules but now that everything's havoc I may reconsider those rules based on my country's and US laws, the credit card company's policy (If I don't get the goods, I get my money back) rather than on Indiegogo's policy. And I think that everybody should do the same.

[Joao]

I've filed a dispute on PayPal's resolution centre today, since I paid using it.
It seems that the 180 days to start a complaint is not mandatory, it still accepted the form.
1317

The payment that I did for the Rapid200 back in 2014 from my bank was to Indiegogo, but strangely the payment using Paypal went directly to the seller !!
1318

[Flipster]

Good luck Joao, I was within the 120 day limit for some of the upgrade options. I put a claim in with P.P and gave a detailed account; P.P gave no real explanation but just replied that they considered the matter closed! I was so disgusted with their attitude I no longer use P.P for any payment transactions.

[Mileu]

I just received this, this morning, from my credit card company. They basically say that IGG has fulfilled its services, that the three months delay to make an appeal has been passed and… AND…! … that they can not pay me back. Yeeeee! :(

They just announced me that I've been robbed of 1300 $. Gee! thanks! :mad: Fuck-fuck-fuck-fuck-fuck. I hate crooks.

One thing I find peculiar is that there is no logo of any sort, no addresses, nor email addresses. Just a name, aphone number in Brusselles and a fax.

What to do next? For sure there's something that has to be done about this. I may have a humble idea. I'll keep you posted.

----

"Issuing Dispute & Fraud Admin.

Votre personne de contact: Nadia RODET

Tél.: +32 XXX Fax: 02 XXX
Notre réf: XXXXX 25/02/2016

Monsieur,
Par la présente, nous revenons sur votre contestation relative à 3 opérations en faveur d’INDIEGOGO effectuées au moyen de votre carte de crédit. Celles-ci ont fait l’objet d’un examen approfondi par notre service.
Nous avons tenté de récupérer ces montants étant donné qu’ils sont importants, mais les plaintes ont été refusées par le centre Mastercard étranger, puisque le commerçant prétend que les services ont été rendus et parce que le délai d’introduction de contestation pour ces transactions est dépassé.
D’après les Conditions Générales liées à votre carte, nous sommes au regret de ne pouvoir donner suite à la demande de remboursement de ces transactions et sommes-nous obligé d’annuler nos remboursements provisoires du 04/02/2016.

En effet, toute contestation concernant un relevé de compte doit être signalée par écrit dans les trois mois, suivant la date d’émission du dudit relevé. Passé ce délai, le relevé de compte et le solde qui y est mentionné sont irrévocablement considérés comme acceptés sans réserve.
Nous vous prions d’agréer, monsieur, l’assurance de notre parfaite considération."

[Mileu]

And what did I just found :

A TROJAN virus attached to it! there is something fishy about this, I tell you.

This is what my anti virus found:
/Users/jj/Library/Mail/V2/IMAP-my name@imap.voo.be/INBOX.mbox/AF5A0251-B0AD-4973-87B4-880FEA4421F8/Data/0/3/Attachments/30394/2/SCAN_Invoice_my name.doc (SCAN_Invoice_my name.doc is the title of he email)

I'm on Mac and I never use Microsoft Word. I did convert it as a page document and cleaned the menace. Beware, some people may prey on your misfortune. Better not show too much of your infos on a public web site. They know how much you have paid, they may deduce that you still have more money and what not. Strange thing is: how did they get my email address and my real name? Oh yeah! the list! Knowing those public infos, they can easily trace me back.

BEWARE EVERYBODY!

If you get an email from SanchezCarole33@btopenworld.com (btopenworld - a fiber optic broadband company (WTF!)). This may be an attemp to drop a trojan virus.

[bolsoncerrado]

Mileu,

The virus attached to that message just may mean the computer that was used to send you the message was infected... aka lacking of proper System Administrator.... aka switch your bank accounts to a more competent company....
and close your mastercard cards.

btopenworld is just an internet services provider, like AOL.

[AnimatronicBear]

Not sure if it will help, but if enough of us file a complain with the governments' Internet Crime Complaint Center, perhaps there will be some kind of action: https://complaint.ic3.gov/default.aspx I just filed one today.

[Flipster]

Not sure if it will help, but if enough of us file a complain with the governments' Internet Crime Complaint Center, perhaps there will be some kind of action: https://complaint.ic3.gov/default.aspx I just filed one today.

Great find AnumatonicBear! I'm definitely going to look into that, only had time to skim through the questions for now, but if all it does is help to stop that crook scamming anyone else; at least it'll have done some good!

[FurryCloud]

In short my CC said they couldn't help and Paypal said the same as we were outside the 120 days.

No idea what my next move is, like my others.

£2,500 + ($3,999) down the drain.

[bolsoncerrado]

There should be some sort of "law" hole in the fact of IGG being a US company making money out of "scams and frauds" out there...

[FurryCloud]

I know I'm late to contributing but just out of curiosity has any one fired these guys and email, they both previously worked at rapide:

https://www.linkedin.com/in/ashlee-k...owse_map-photo (https://www.linkedin.com/in/ashlee-kang-14b34b78?authType=name&authToken=AjM0&trk=prof-sb-browse_map-photo)

https://www.linkedin.com/in/christop...owse_map-photo (https://www.linkedin.com/in/christopheboucher?authType=name&authToken=_Leg&trk=prof-sb-browse_map-photo)

(Posted this at the bottom of another topic by accident)

[nunyafb]

December 30, 2013 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D $999USD First Responders - Special
April 6 2014 PayPal pmt IONNOI Digital paypal@rapide-3d.com $420.00 Shipping and crating charges
April 20 2014 PayPal pmt IONNOI Digital paypal@rapide-3d.com $100.00 Payment for filament to be added to my printer shipment
September 29, 2014 Rapide Lite, Affordable High Resolution 3D Printer $399USD Super Early Bird 200 (Kit) Received
January 28, 2015 Rapide Lite, Affordable High Resolution 3D Printer $119USD Nozzle Me Received

[osirisx69]

What is the update on this? Are we going to go for legal action?

[bolsoncerrado]

We do what you want. We're here for you. We're legion.

[Lapidary Artist]

I filed a complaint with the Federal Trade Commission last Thursday naming Indigogo for breach of agreement and Ethan Hunt for misleading and deceptive conduct. It wasn't difficult and there's an online form to fill out but the section where you write the specific details is quite limited in space so you need to be as concise as possible. Hopefully if there's any interest the FTC will request further details.
I doubt if my one voice will be enough so I encourage everyone to do the same and do it immediately so the FTC system notices it. The more people who complain the harder it will be for the FTC to dismiss it.

[bolsoncerrado]

I wish I 'd be a US citizen in cases like this... seems laws are stronger there, although EU citizenship shouldnt be less, but CC companies reaction made me feel "alone", actually.

[Lapidary Artist]

I wish I 'd be a US citizen in cases like this... seems laws are stronger there, although EU citizenship shouldnt be less, but CC companies reaction made me feel "alone", actually.

I'm not a US citizen and it doesn't seem a complete barrier to making a complaint. The FTC at least understand that business is global and that non US citizens can be affected by US companies.
Here's the portal for making a complaint that I used:
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

If enough complaints come from around the world, including from US citizens, then Indigogo and Hunt will be on the FTC radar, and if the FTC believe the matter has enough public importance they can, of their own accord, initiate legal action against those business'.

[bolsoncerrado]

So everyone please lets follow L.A. steps and go on and move our asses and stop complaining, whining and crying!

[Flipster]

So everyone please lets follow L.A. steps and go on and move our asses and stop complaining, whining and crying!

I must admit I'm guilty of being one of the guys who’snot always as quick off the blocks as I could be; but I've finally got myfinger out and filled in the FTC form too! Most impressively though is that Imanaged to use ALL the available characters in the last section where you getto have your say– yup – 0 characters remaining; I had a GOOD rant! Hunt,Indiegogo and even P.P got a serve! But it’s like Lapidary Artist said it needsmore people to complain, just go onto the website, fill in the information youdo have (you can leave boxes un-filled if you don’t know or aren’t sure) then;and I think personally this is the most important bit, just tell your trueaccount of what has gone on in the box at the end.
You’ll feel better for it, trust me. :o

[bolsoncerrado]

I'm still a bit sceptical as the image header is:

https://www.ftccomplaintassistant.gov/Content/images/mathead.jpg

and we're not "American consumers"... at least not me, but we'll see if it makes a difference.

[bolsoncerrado]

BTW since IGG is not an "online storefront" how did you set the complaint? As an online purchase? or online fraud?

[Flipster]

I'm not a US citizen either (U.K) but I don't think that matters. I submitted it as an online purchase. It was Ionnoi digital who took my payments according to my P.P statement. So they're my first port of call. I'd like to know more about the relationship(s) between Ionnoi digital Rapid-3D and whoever this Max virtual is though. I've written to Max Virtual to ask if the printers he's selling are new or liquidated stock i.e are they new and currently being manufactured and if so, by who? Ionnoi digital?

[bolsoncerrado]

Flipster,

Given this guy Max Virtual is from his Facebook page, I bet you that the guy is living in Shenzhen and has been brainwashed by Ethan's ability of speaking... Just realize many of us wrote to this guy making him notice he was selling machines from a guy owing us $75kUSD and his reply was.... IGNORING us.

Is that a way of driving a business? Do you find yourself driving a business where a customer of yours sends you such an email and your reply is silence? Ditto.

IONNOI I think it's the first "company" Ethan formed for the Phone fiasco and the "electronics" part of the Rapide later. That was "disolved" when he stablished himself as Rapide 3D LLC on Shenzhen so I think you should have "sued" the company you dealt with on IGG...

We'll see if FTC connect the dots anyway though.

Hopefully they can look into IGG activities by allowing them to take funds from frauds and live from them.

[Mileu]

Hello. Just filed a complaint to the FTC : "Indiegogo received the total amount of my contribution paid with my Master Card to the Rapid Lite 200XL 3D printer campaign. Rapid Lite never delivered the perks I ordered. Indiegogo has received its share of the tranasaction. I can't get my money back from either Indiegogo nor Rapid Lite (China). Indiegogo DO NOT act responsibly to our numerous demands as backers of one of their project. Indiegogo keeps part of the money fraudulenttly aquired and not answering our demands. I would like to see my money back. This is a big amount of dollars for me and for many other victims of this spam."

[bolsoncerrado]

Way to go!

May be we could standarize the text? Or is it better we use our own words and seem less organized towards the FTC?


BTW for anyone else filling the form, this is NOT about a "startup not being able to success", this is about a SCAM company that is able to keep going selling stuff by other means before commiting to refund their previous backers or even COMMUNICATE what's going on or worst: lie and accuse us of being the "bad guys"!

[Mileu]

Either way it's ok I guess. One thing that could be interesting is to find a way to let them know how many people have been scamed with their names.

[Flipster]

Nice one Mileu, let's hope this snow ball is just starting its roll! There is a statistic that, as a generalization, says most things tend towards an 80% 20% split. In our collective case does that mean that out of 50 of us, only 10 will fill in the form? Or...and I hope THIS is the scenario... at least 40 of us will fill it in. Maybe we need another field on the owed list Bolsoncerrado... 'FTC form sent' ..? :-p

[bolsoncerrado]

If some of YOU (not me, because i'm the black sheep in all this matter) make noise in the Rapide campaings (One, 200 and XL) on IGG and let people know of this thread and / or the FTC cause, perhaps we can make even more people REACT and do something than just CRY.

[Mileu]

Ok guys. This will be my take on this campaign to help all of us and everybody that had a bad experience with IGG. I intend to make a sort of infographic that tells how this system works. How people can be easily scamed and how to avoid it. That'll be explained through this classic of the One Thousand and one nights ALIGOGO And The 40 Thieves. I can't name IGG for legal reason that you may figure by yourself. But it will be evidently clear who it is dedicated to. To make it a reality, I'll need your help.


Here’s the plan :


- Start a kickstarter campaign with the aim of creating a printed infographic that will be sent to all participants.
- One of those printed poster, with an acompanying chart mentioning all the names of the participants and losses through any campaign that has failed to deliver the goods from IGG will be sent to Indiegogo head quarter in San Francisco.
- Following the delivery of all perks, a high quality pdf and jpeg copy will be available for public download and distribution at large.


Here are some of your expertise that I could find usefull:


- English corrector (I’m a french Canadian based in Belgium. English is not my first language)
- Your advices on the content of the infographic
- Any legal advice would be welcome
- If someone knows how to best present this project (writing, engaging people, etc), this would be a real plus.
- Your participation on this particular campaign
- Spread the word
- Your help in distributing as wide as possible the pdf and jpeg at the end of the campaign


I’ll do the drawings, the draft script and find someone to help with the final script.


If this is a hit, then surely we’ll get diligent news from Indiegogo.


Sounds good ?


Who’s in ?
1390

[bolsoncerrado]

That sounds f*cking delicious!!! I second the idea!!! :D

[FurryCloud]

Your idea certainly seems interesting.

Just for the record I've filled in the FTC form on behalf of neotrix1983, just in case you want to know who has filled it in.

I also filed a complaint with action fraud as that is what Paypal suggested however they got back to me recently saying there wasn't sufficient evidence, but worth a go I guess.

[Mantichore]

I like the idea, but I don't know if people not involved would actually be interested in this kind of campaign... what do you guys think?In any case, I could help with graphic design/motion graphics:




https://vimeo.com/115441712

[bolsoncerrado]

Im pretty sure there must be somewhere a "Facegroup", forum or website devoted to IGG fiascos or similar...


Nice demoreel mantichore, love the style on the streetfighter/earth parts :D

[Flipster]

That sounds f*cking delicious!!! I second the idea!!! :D

Ditto that!!! That sounds awesome!!! Just don't forget to add how the hosting site take their cut, the payment processor takes their cut...then they wash their hands of ALL responsibility while the crook makes off with the rest of the cash!.. Then sign me up! Lol..

[Mileu]

Nicely done Mantichore. I took note of your suggestion Flipster.
As of right now, I'm compiling every ideas that we want to include on the infographic. Let them flow! If you ever stumble on places where people relate bad experiences with crowd funding campaigns (every crowdfunding plateform) you can drop'em on this thread too if it's allowed (?).
Can anyone of you help with the english redaction of the final draft? The first kraft is on me. French language experience is a plus.
I'll feed you soon on the basic plan of the infographic and prep for my own little crowdfunding campaign.
Let's have us some fun but be aware that in any ways I can not mention by their names any crowdfunding platform. This funding will be aimed at telling a funny imaginative story, ways how CF platform should handle the complaints and suggestions on how to protect ourselves.

[bolsoncerrado]

I still think someone should invite Rapide campaign comments people to this thread... (and again not me).

This also looks like a good start:

http://kickscammed.com/

[Mileu]

Can't either. IGG disconected me from the RapidLite project. I can't comment. If by miracle, the campaign went to fruitition, 4d probably never receive my printer and pris associated with it. I'm screwd from every hole.

But soemone should definitely invite every person from the rapide3D campaign that feel scammed to join in the fun here (sarcasm).

Thanks Bolsoncerrado for the link. I'll have a look for sure.
1395

[bolsoncerrado]

where's the supersize version of the poster? :D can't barely read a fraction of it :D

[Mileu]

It's intended that way for now. Not ready to show the parts and bits for now. To much stuff will change. It's a little-big draft. But t'll come. Do not worry. ;-)

[Flipster]

Can't either. IGG disconected me from the RapidLite project. I can't comment. If by miracle, the campaign went to fruitition, 4d probably never receive my printer and pris associated with it. I'm screwd from every hole.

But soemone should definitely invite every person from the rapide3D campaign that feel scammed to join in the fun here (sarcasm).

Thanks Bolsoncerrado for the link. I'll have a look for sure.
1395

I was planning on playing with my 3D printer at the weekend...then I remembered it never turned up! So I'm up for inviting people over! Just don't want to get myself banned from the site before I've had chance to contribute to your campaign Mileu! Lol..

[bolsoncerrado]

we probably don't want to publish that poster campaign on IGG anyway lol

[bolsoncerrado]

People is asking for news, legal action and such on the Rapide IGG campaigns. Anyone caring to invite them aboard?

[Flipster]

Yes, unless I get beaten to it I intend to do that but my pesky day job gets in the way! ..I've been trawling through the list of contributors looking for people with Facebook contact details so I can invite them personally. I thought I'd try and get as many of these first in case I get the boot from IGGs forum when I put this forum forward in the comments section.

[Raidy]

Update here - unfortunately, after 2 months of what I thought was a resolution, IGG's bank fought the CC chargeback - claiming their typical BS about them not being a store, and basically not being at all responsible for stealing people's money. So now I'm still in contention with them again.

Oddly enough they included printouts that basically proved my point for me (about perks not shipping). I sent back a letter to my CC regarding some of their storefront rules and other items objecting the denial, but I havent heard back (one way or another) since then. I'll update again when I hear more.

Hey all, sorry it took so long for me to update. A few interesting turns of events.

Shortly after returning the letter objecting to their objection, my CC reinstated some charges from IGG - Oddly with slightly different numbers, actually higher by a small amount. Seemed like maybe tax or something. I was prepared to challenge not only the reinstatement charge, but also the unexplained tiny increase as well.

But then a little over a month from that, my CC re-re-adjusted my balance back, restoring credit again. I really have no idea what was at play there, maybe it was a temp restore of charges until they reviewed the followup letter, but I'd like to think that was the end of it, as nothing has come up since then, and it has been a while.

whew!

[taser1984]

Well, I'm late to the party, but FWIW I'm owed:
$999 - Rapide One first responders special
$200 - Two Rapide One Cartridge x5
David W. CO, USA

[bolsoncerrado]

Never too late, join the party at the FTC website too.

[Mantichore]

I filed a complaint to the FTC as well.
Here's what I posted as explanation, based on the text from Mileu:



Indiegogo received the total amount of my contribution paid with my Master
Card through my Paypal account to the Rapid Lite 200XL 3D printer
crowdfunding campaign.My Paypal payment receipt states that the payment
went through to IONNOI digital (ethan@ionnoi.com). Because I selected
several addons,
I had 3 payments in total, worth of 1427 USD. Rapid Lite
never delivered the perks I ordered and they kept pushing the delivery date
of the 3d printers further. Indiegogo and Ethan Hunt aren't responding to
the numerous demands and questions from backers. I and several other
backers of the project would like to see my money back. The project page
can be found here: https://www.indiegogo.com/projects/rapide-lite-200xl-400mm-desktop-plus-3d-printer/x/7722281#/

[EmoGun]

Can you explain how you -->
Navigated in the website of FTC? Which sections you used to reach related complaint subsections?
What are the contact info of Rapide-lite (because it seems like its not a USA based company at all)?
Briefly can you write "Materials and Methods" section for filling the right form in FTC website?



I filed a complaint to the FTC as well.
Here's what I posted as explanation, based on the text from Mileu:

[Mantichore]

Can you explain how you -->
Navigated in the website of FTC? Which sections you used to reach related complaint subsections?
What are the contact info of Rapide-lite (because it seems like its not a USA based company at all)?
Briefly can you write "Materials and Methods" section for filling the right form in FTC website?

Sure, I'm not pretending to know the right way to do this but here's what I did:

I went to the FTC complaint site: https://www.ftccomplaintassistant.gov/
Then selected "Internet services, online shopping, or computers" --> "Online Shopping"
Then you start filling in the form, here's what I did:

1) Getting Started:


Checked the boxes for "I received merchandise late." and "I never received a correct refund."


2) Complaint Details:


Just fill in what you can:

How much did the company ask you to pay: Fill in total amount of money you paid (all perks and upgrades together)
How much did you actually pay the company (total amount obtained by the suspect/subject): Same as above
How did you pay the company: How you paid (Probably through Paypal or Mastercard)
How did the company contact you: I initiated contact
When did the company first contact you (mm/dd/yyyy): -Leave Empty-
How did you respond to the first/initial contact: ​-Leave Empty-
Company Representative First Name: Ethan
Company Representative Last Name: Hunt
Company Representative Title/Position: CEO



3) Company Details:


Here I added 3 Companies, as both Indiegogo, Rapide3D and IONNOI Digital are involved. I tried to fill in as much as I could find on the web but there seems to be very little info for IONNOI.




Company Information

Company Name: Rapide 3D

Company Address: 2512 Langham Place Office Tower Apt/PO Box: 8 Argyle Street

HONG KONG

Company Email Address:

Company Website: www.rapide3d.com (http://www.rapide3d.com)

Company Phone Number:

Extension:



Company Information

Company Name: IONNOI digital

Company Address:

HONG KONG

Company Email Address: ionnoi.digital@icloud.com

Company Website:

Company Phone Number:

Extension:



Company Information

Company Name: Indiegogo

Company Address: 965 Mission Street Apt/PO Box: 6th Floor

San Francisco, California

94103 USA

Company Email Address:

Company Website: www.indiegogo.com (http://www.indiegogo.com)

Company Phone Number:

Extension:


4) Your Information:


Fill in what you like. I added my full name, country, e-mail address and age range.


5) Comments:


Fill in a short text on what happened with this project.
You can copy paste this, but I suggest using this as an example to fill in your own text:


Indiegogo received the total amount of my contribution paid with my Master
Card through my Paypal account to the Rapid Lite 200XL 3D printer
crowdfunding campaign.My Paypal payment receipt states that the payment
went through to IONNOI digital (ethan@ionnoi.com). Because I selected
several addons, I had 3 payments in total, worth of 1427 USD.
Rapid Lite never delivered the perks I ordered and they kept pushing the delivery date
of the 3d printers further. Indiegogo and Ethan Hunt aren't responding to
the numerous demands and questions from backers. I and several other
backers of the project would like to see my money back. The project page
can be found here: https://www.indiegogo.com/projects/rapide-lite-200xl-400mm-desktop-plus-3d-printer/x/7722281#/


Then go to Review, check if everything is ok and send it, but don't forget to click the printer icon at the bottom of the review page so you can save/print a copy for future reference.

That's it I guess :)

[EmoGun]

Thank you very much.

[bolsoncerrado]

it seems Zano backers are finally getting refunds from their CCs after MONTHS, but best of all, with INTERESTS Added!!

https://www.kickstarter.com/projects/torquing/zano-autonomous-intelligent-swarming-nano-drone/comments
https://www.scribd.com/mobile/doc/302948120/ZANO-Drone-Sold-by-Kickstarter-PBC