View Full Version : Cube 3 error list

03-19-2017, 09:29 AM
Here is the list of Cube 3's temperature errors.
First number of the code is the extruder on which the error happened,for example if it happened on extruder 1 it would be T11 or if it happened on extruder 2 it would be T21.

T11-T21 Thermistor circuit - Possible short circuit detected (according to 3DS)
T12-T22 Initial rate of change low - 3DS says to contact them
T13-T23 High rate of temperature change detected - A sudden change in temperature was detected
T14-T24 Low rate of temperature change detected - The rate of temperature increase is below the expected rate of change. [FIX (http://www.print3dforum.com/showthread.php/956-Cube3-T24-Error-Code-Solution)]
T15-T25 Set point deviation - The temperature is different from the target temperature

Source:3DS infocenter

03-22-2017, 04:22 PM
Nice find, Bleky.

I wonder what they are doing for set-point-deviation.
That means something is acting as a calibration element.

- - - - - - - - - -

Yep, T13 when you pull a hot-end while it's cooling.

12-03-2017, 08:10 PM
Moksol, did you monkey with the "FIX" link? China-Prices dot com is not the original link! Bo, what is happening here... I don't like surprise SPAM links!

12-04-2017, 09:12 AM

Looks like this basterd is changing the links while quoting!

Fixing spambot now.

EDIT: Woah! Spambots are getting ugly smarter now! :/

12-06-2017, 04:03 AM
Ok, so I have recently been getting T14 errors while trying to print ABS. It wouldn't even start to print before getting the error. I always only have 1 print head in place because I really don't do dual color and don't want to mess with the head alignment crap. So I got to thinking that the top fan cools both hot ends. I put a dummy print head (original print head minus the metal parts) in the right side and it seems to have solved the issue.

So maybe we have a good use for the old print heads.

12-06-2017, 12:22 PM
What I've noticed once is that I launched a print from the software and it was trying to heat the side without nozzle fitted; its definetly a software glitch as I recreated the build file and worked fine the second time, but this made me initially think in the wrong direction (T14 error) just because of a software glitch! :(

05-29-2018, 10:56 AM
Re: Ekocycle Temperature Errror
We had the same problem with the T22 error. Here's what the folks at Cubify told us:

Thank you for contacting Cubify!

A temperature error can be fixed rather simply.

Please uninstall the print tips and then reinsert them.

Make sure you turn the tips until you feel a slight click and that the dots align on the top of the tip and carriage.

If this does not resolve the issue then please unplug the printer form the outlet, uninstall the cartridges and wait about 5-10 minutes.

Insert the cartridges and then power the printer back on.

This should resolve the issue.

Contact us with any further questions!

05-29-2018, 04:51 PM
"Awesome" fix....

(note the irony)

05-29-2018, 06:32 PM
Yea, that's about the level of support I get from them as well.
They are simply shooting from the hip in everything Cubify at this time.
And they have to, simply because there are still legacy machines out there other than the Cube3.

I would say the problem is the push-nut on the nozzle has slid to far down the stainless steel tube.
Resetting that would probably do a lot more good than the service call.
This is what makes sure the nozzle is well seated in the heater block.

01-27-2019, 08:11 PM
Hi, I'm having the same issue. I'm using Cube PLA filament and after using 2/3rds of the roll it broke and jammed. Removed and fixed and tried to print something and it would get half way and give me the T11 code which I looked up. Followed the instructions posted on this forum (unplugged waited removed cartridge, put it back etc.) and I'm still getting the error. Then it went into this loop where it kept giving me the error right away and wouldn't even let me select any options (like switch cartridge). Finally I was able to quickly select swap cartridge and try to just print on the right printer head. Any ideas on how to fix? Also, what is the best replacement filament? Do you know what temp the Cube 3 should be at for PLA and ABS? Thanks in advance for your help!

01-27-2019, 09:03 PM
Hello Vince and welcome to the forum!

These T-errors are the one bane left to solve on these printers.

Being a thermistor error makes it easier to see where the problem is but not necessarily see anything wrong.
The only thing this error could mean is that the expected readings from the thermistor are not within a range expected.

Now, here is one reason one of the temp errors comes up... you have nozzle installed but not a cartridge... or you have a cartridge installed and no nozzle.
This is the easier one to fix. Considering the cartridge and the nozzle are typically one and the same, 3DS doesn't distinguish not fully installing a cartridge.
I get caught making this mistake but quickly realize it is my own stupidity and quickly resolve the issue.

Left side v. right side may not help in the fact that both heaters share their heat with both nozzles. During the entire print, the open bay still gets heated.

Normal temps for PLA is 210C, ABS is 260C, and Ekocycle PETG is 250C. PLA goes through an elevated temperature start at 235C but is reduced after the 1st layer.

One thing to check is your nozzle. It is seating well in the heater block or does the tip stick out only a smidge. Normally, the nozzle should seat with the tapered part of the nozzle being fully exposed below the black heat shield. If your nozzle is recessed significantly from that, you can adjust it by moving the push-nut (the gripping washer on the nozzle tube).

The filament jam is a separate issue. This is common with factory cartridges. Only about 1/2 are really good enough to print reliably. Hence the reason we've decimated the stock cartridge to perform much better.

Qualified filament; tough one. First of all, 3DS ABS is a special formula. I have not found a suitable substitute in years. I now salvage 3DS ABS for CubePro on eBay to get this quality filament. The cube prints well with this under the right conditions.

For 3rd party ABS, I find the Ekocycle print files to work a lot better. But you have to modify them to run on the Cube3. There is a post here about changing the .cube3 file.
3rd party PLA is easier. The big difference in many of the PLA is how well it sticks to the build plate. As long as you are working with a fairly generic PLA, it should work with the Cube3 temperature profile. One thing I do promote is the pen-packs that give you short lengths of many colors. These typically melt at a slightly lower temperature and therefore do provide for pretty decent prints. Exotic PLA that has a very hard surface is not recommended in the Cube3. It uses a fixed filament driver gap that works the driver motor too hard to ensure longevity.
My go to PLA filament for reliability is 3D Solutech but they don't deliver vibrant opaque colors. MakeShaper delivered a nice sample to me that demonstrated good opaque qualities.

We have a posting that has a lot of filament information in the Cube3 section.

But 1st, you need to get to the bottom of your error. What's the history of your machine? If it has been messed with before you received it, anything could be going on. If it is a stock machine that's never been apart, it would mean a different means to diagnose the problem. There was a heat-shield mod that was posted at one time. I suspect that would require one of the other temp errors to be valid.

I'll let you get a few words in here to know where to direct your attention next.