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I do not think there has been any BS. They are a start up company and any start up has teething problems. Communications is alway a challenge and I believe they have tried to keep us up to date. I am...

Note - If you move to a bowden type cold end then you will not be able to extrude the flexible filaments.

The e3D hotends have a very good reputation. I use one on my Robo3d been very reliable. http://e3d-online.com/

I don't have the exact answer, not sure if those tools can do it.
I would suggest looking at Blender. It is a free package that has quite flexible text options
Huge amount of online tutorials.

I don't think it is a wire, next I would look at adjusting the potentiometers on the driver board. If they are not pushing enough current then motors don't move, if too high the motors get hot. I'm...

Have you checked the grub screws on the belt pulleys.?

An Alternative solution could be along the lines of this http://community.robo3d.com/index.php?threads/robo3d-autolevel-via-mike-kelly.2574/
However im not sure if it would work with Rapide. Gets...