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  1. #21
    3D Printer Noob
    Join Date
    Dec 2014
    Posts
    9
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    Now things seem to start working....

  2. #22
    3D Printer Noob
    Join Date
    Dec 2014
    Posts
    9
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    Mine arrived today. Finally. :-)

  3. #23
    3D Printer Noob
    Join Date
    Dec 2014
    Location
    Sweden
    Posts
    13
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    Still nothing here. Not even a reply on my e-mails. Those of you that have got a reply, what e-mail adress did you use?
    Anyone that has received a Kit, not the semi-assembled?

  4. #24
    Regular 3D Printer
    Join Date
    Dec 2014
    Location
    Australia
    Posts
    72
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    Quote Originally Posted by Ascender View Post
    Still nothing here. Not even a reply on my e-mails. Those of you that have got a reply, what e-mail adress did you use?
    Anyone that has received a Kit, not the semi-assembled?
    I used both of these email address always get a answer within 1 or 2 days

    support@rapide-3d.com & lite@rapide-3d.com

    Both Adresses are answered by Ethan


    cheers

  5. #25
    3D Printer Noob
    Join Date
    Dec 2014
    Posts
    10
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    Also got mine today , i'm so happy

  6. #26
    3D Printer Noob
    Join Date
    Dec 2014
    Location
    Newcastle, AUS
    Posts
    6
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    I'm still waiting for my X-mas perk printer here in Australia. My issue might have been a missing phone number, but I'm sure I supplied it. I email Ethan around the 19th January in regards to my printer, He ensured me that they would resend the printer that week. Not including the week that I email Ethan, it will have been 2 weeks tomorrow (Friday) that I have been waiting for the reshipped printer.

    How long did it take people to get their reshipped printer? From when they contacted Ethan to when they got the printer.

  7. #27
    3D Printer Noob
    Join Date
    Dec 2014
    Location
    Sweden
    Posts
    13
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    I received an email from Ethan yesterday saying that they have to reship my printer. The first one was destroyed in customs. He also asked for my phone-number for the shipping company. So hopefully I will be able to answer your question soon.

  8. #28
    3D Printer Noob
    Join Date
    Nov 2014
    Location
    Norway
    Posts
    4
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    +1 on the mail from The rapide lite team yesterday about reshipping. Hopefully it will arrive safely this time.

    19.02.15 Printer arrived yesterday by DHL to my office in Norway.
    Last edited by campagnolo_nor; 02-19-2015 at 05:55 PM.
    Hell, there are no rules here - we're trying to accomplish something.

  9. #29
    3D Printer Noob
    Join Date
    Dec 2014
    Location
    Sweden
    Posts
    13
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    Finally the waiting is over. Received it yesterday and got it assembled before going to bed. Today comes the nervous part.

  10. #30
    Administrator bolsoncerrado's Avatar
    Join Date
    Nov 2014
    Posts
    3,326
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    Best of lucks and post pictures

 

 

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