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  1. #241
    Administrator bolsoncerrado's Avatar
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    People is asking for news, legal action and such on the Rapide IGG campaigns. Anyone caring to invite them aboard?

  2. #242
    3D Printer Noob
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    Yes, unless I get beaten to it I intend to do that but my pesky day job gets in the way! ..I've been trawling through the list of contributors looking for people with Facebook contact details so I can invite them personally. I thought I'd try and get as many of these first in case I get the boot from IGGs forum when I put this forum forward in the comments section.

  3. #243
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    Quote Originally Posted by Raidy View Post
    Update here - unfortunately, after 2 months of what I thought was a resolution, IGG's bank fought the CC chargeback - claiming their typical BS about them not being a store, and basically not being at all responsible for stealing people's money. So now I'm still in contention with them again.

    Oddly enough they included printouts that basically proved my point for me (about perks not shipping). I sent back a letter to my CC regarding some of their storefront rules and other items objecting the denial, but I havent heard back (one way or another) since then. I'll update again when I hear more.
    Hey all, sorry it took so long for me to update. A few interesting turns of events.

    Shortly after returning the letter objecting to their objection, my CC reinstated some charges from IGG - Oddly with slightly different numbers, actually higher by a small amount. Seemed like maybe tax or something. I was prepared to challenge not only the reinstatement charge, but also the unexplained tiny increase as well.

    But then a little over a month from that, my CC re-re-adjusted my balance back, restoring credit again. I really have no idea what was at play there, maybe it was a temp restore of charges until they reviewed the followup letter, but I'd like to think that was the end of it, as nothing has come up since then, and it has been a while.

    whew!
    Last edited by Raidy; 04-06-2016 at 10:17 PM.

  4. #244
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    Well, I'm late to the party, but FWIW I'm owed:
    $999 - Rapide One first responders special
    $200 - Two Rapide One Cartridge x5
    David W. CO, USA

  5. #245
    Administrator bolsoncerrado's Avatar
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    Never too late, join the party at the FTC website too.

  6. #246
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    I filed a complaint to the FTC as well.
    Here's what I posted as explanation, based on the text from Mileu:

    Indiegogo received the total amount of my contribution paid with my Master
    Card through my Paypal account to the Rapid Lite 200XL 3D printer
    crowdfunding campaign.My Paypal payment receipt states that the payment
    went through to IONNOI digital (ethan@ionnoi.com). Because I selected
    several addons,
    I had 3 payments in total, worth of 1427 USD. Rapid Lite
    never delivered the perks I ordered and they kept pushing the delivery date
    of the 3d printers further. Indiegogo and Ethan Hunt aren't responding to
    the numerous demands and questions from backers. I and several other
    backers of the project would like to see my money back. The project page
    can be found here: https://www.indiegogo.com/projects/r...er/x/7722281#/

  7. #247
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    Can you explain how you -->
    Navigated in the website of FTC? Which sections you used to reach related complaint subsections?
    What are the contact info of Rapide-lite (because it seems like its not a USA based company at all)?
    Briefly can you write "Materials and Methods" section for filling the right form in FTC website?


    Quote Originally Posted by Mantichore View Post
    I filed a complaint to the FTC as well.
    Here's what I posted as explanation, based on the text from Mileu:

  8. #248
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    Quote Originally Posted by EmoGun View Post
    Can you explain how you -->
    Navigated in the website of FTC? Which sections you used to reach related complaint subsections?
    What are the contact info of Rapide-lite (because it seems like its not a USA based company at all)?
    Briefly can you write "Materials and Methods" section for filling the right form in FTC website?
    Sure, I'm not pretending to know the right way to do this but here's what I did:

    I went to the FTC complaint site: https://www.ftccomplaintassistant.gov/
    Then selected "Internet services, online shopping, or computers" --> "Online Shopping"
    Then you start filling in the form, here's what I did:

    1) Getting Started:

    Checked the boxes for "I received merchandise late." and "I never received a correct refund."

    2) Complaint Details:

    Just fill in what you can:

    How much did the company ask you to pay: Fill in total amount of money you paid (all perks and upgrades together)
    How much did you actually pay the company (total amount obtained by the suspect/subject): Same as above
    How did you pay the company: How you paid (Probably through Paypal or Mastercard)
    How did the company contact you: I initiated contact
    When did the company first contact you (mm/dd/yyyy): -Leave Empty-
    How did you respond to the first/initial contact: ​-Leave Empty-
    Company Representative First Name: Ethan
    Company Representative Last Name: Hunt
    Company Representative Title/Position: CEO

    3) Company Details:

    Here I added 3 Companies, as both Indiegogo, Rapide3D and IONNOI Digital are involved. I tried to fill in as much as I could find on the web but there seems to be very little info for IONNOI.

    Company Information
    Company Name: Rapide 3D
    Company Address: 2512 Langham Place Office Tower Apt/PO Box: 8 Argyle Street
    HONG KONG
    Company Email Address:
    Company Website: www.rapide3d.com
    Company Phone Number:
    Extension:

    Company Information
    Company Name: IONNOI digital
    Company Address:
    HONG KONG
    Company Email Address: ionnoi.digital@icloud.com
    Company Website:
    Company Phone Number:
    Extension:

    Company Information
    Company Name: Indiegogo
    Company Address: 965 Mission Street Apt/PO Box: 6th Floor
    San Francisco, California
    94103 USA
    Company Email Address:
    Company Website: www.indiegogo.com
    Company Phone Number:
    Extension:

    4) Your Information:

    Fill in what you like. I added my full name, country, e-mail address and age range.

    5) Comments:

    Fill in a short text on what happened with this project.
    You can copy paste this, but I suggest using this as an example to fill in your own text:

    Indiegogo received the total amount of my contribution paid with my Master
    Card through my Paypal account to the Rapid Lite 200XL 3D printer
    crowdfunding campaign.My Paypal payment receipt states that the payment
    went through to IONNOI digital (ethan@ionnoi.com). Because I selected
    several addons, I had 3 payments in total, worth of 1427 USD.
    Rapid Lite never delivered the perks I ordered and they kept pushing the delivery date

    of the 3d printers further. Indiegogo and Ethan Hunt aren't responding to
    the numerous demands and questions from backers. I and several other
    backers of the project would like to see my money back. The project page
    can be found here: https://www.indiegogo.com/projects/r...er/x/7722281#/

    Then go to Review, check if everything is ok and send it, but don't forget to click the printer icon at the bottom of the review page so you can save/print a copy for future reference.

    That's it I guess
    Last edited by Mantichore; 04-28-2016 at 09:29 AM.

  9. #249
    3D Printer Noob
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    Thank you very much.

  10. #250
    Administrator bolsoncerrado's Avatar
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    it seems Zano backers are finally getting refunds from their CCs after MONTHS, but best of all, with INTERESTS Added!!

    https://www.kickstarter.com/projects...drone/comments
    https://www.scribd.com/mobile/doc/30...ickstarter-PBC

 

 

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