IndieGoGo Campaign - The Rapide3D Owed LIST

[Mileu]

You've done a great job thanks lot

bolsoncerrado !

[Mermama]

Robin H. Carlsbad, CA.
One RL 350 kit $999.00

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Robin H. San Diego, CA - 1 super early bird 350 kit - 999.00

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You've done a great job thanks lot

bolsoncerrado !

DITTO THAT!

[TheFoundry]

Mary Keane, One of the first Rapide One backers. Ordered three Rapide ones plus hard side rolling cases for each. Accepted 3 Rapide Lite 200s in lieu. 2 immediately stopped working due to board failure. Have been working with them for over 9 months to get two new boards shipped to no avail. Machines are useless without them. Asking for refund of $1400 for hard side cases which have not been received and will not ever be delivered as they were for the Rapide Ones which will not be produced. Also would like two new boards Valued at roughly $60 each to replace.

[Gorg]

Eric Charbonneau
Canada
Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One - Designer Pack 1 $1,749
2014 Rapide One - Affordable Professional Desktop 3D Printer by Rapide 3D Rapide One Cartridge x 5 $100

i want my money !!!!!!

never receive my printer .......

[Mileu]

Just to let you know that (hopefully luckiliy) I ordered this printer and perks with Master Card. I filed a transaction complaint with them a week ago. I received a reply that said they would do an inquiery on the subject. Now, I'm waiting for the results and consequences. I Will let you know what happens as soon as I get more infos.

[osirisx69]

Jesse Castro Colorado
Contribution Amount: $1,499
Payment Method: Credit Card
Perk: Rapide One - Early Bird
Estimated Delivery Date: March 31, 2014


I am trying to disbute it with CC company. They said since purchase was over 523 days ago they cannot do anything...

[Mileu]

Darn ! Wait and see, that's all I have to tell myself now. :-i

[Mileu]

Latest update : well, not much. I contacted MasterCard and file their online complaint form. They'e sent me a confirmation that they received my complaint. Since then, nothing from them.And of course, I wrote to Ethan AND Indiegogo. Not much there too. Indiegogo received my complaint and Ethan, ……… well, I'm still waiting for an answer. I contacted my bank today to see if something could work through them.

[bolsoncerrado]

UPDATE AS OF FEB 9th, 2015:

Rapide3D not out of business!?

[Mileu]

I just sent this to the Indiegogo Customer Happiness link (the title on one of their page read in french about security):

"Good day. My simple question is : Which security ? Indiegoggo's or customer's? I ordered a 3D printer (official supported by indiegogo) from Rapide Lite that has never been delivered. What Indiegogo is doing to help all these custommers that have been deceived by this campain get refund? One of the main thing that made me pledge for this campain was the fact that Indiegogo was backing Rapid Lite. Like most of us. If Indiegogo was supporting actively this, it couldn't fail. I want to get my money back. Please confirm that this will happen in a timely delay."

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Sorry for the bad english.